Edward Strahan
Franklinton,LA
Summary
Proven leader and efficient Operations Manager at DSEPENDABLE HOME APPLIANCE, adept in business management and customer relations. Spearheaded initiatives that significantly enhanced client satisfaction and team performance. Excelled in staff management and business planning, driving repeat business through exceptional service and strategic relationship building. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 45 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
43
43
years of professional experience
Work History
OWNER/Operations Manager
DSEPENDABLE HOME APPLIANCE
07.1979 - 08.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
Education
High School Diploma -
Franklinton High School
Franklinton, LA05.1969
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Staff Management
- Marketing
- Business Planning
- Business Management
Timeline
OWNER/Operations Manager
DSEPENDABLE HOME APPLIANCE
07.1979 - 08.2022
High School Diploma -
Franklinton High School
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