Summary
Overview
Work History
Education
Skills
Work Summary
Playing guitar and car enthusiast.
Timeline
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Edward Telles

Edward Telles

San Antonio,Tx

Summary

Results-driven leader with a positive attitude and passion for providing high-quality advice and guidance to customers and personnel. Proven ability to identify customer needs, resolve conflicts, and build strong relationships. Possesses excellent problem-solving, communication, and interpersonal skills.

Overview

26
26
years of professional experience

Work History

Senior Advisor and Organizational Manager

United States Navy
07.1993 - 11.2019
  • Globally experienced, with 26 years of professional verifiable honorable military service and experience.
  • Served as Senior executive advisor/manager with an extensive record of achievement in leadership, development, management, policy implementation, operational planning, organizational development, and program management
  • Produced results within the organization by ensuring worker/customer responsiveness in difficult situations and resolving issues for better results for 1,200 customers in need of service.
  • Proven success in building and managing highly effective cross-functional teams of all sizes, operating in fast-paced, time-sensitive and complex environments
  • Sustained ability to incorporate goal and team accomplishment, excellent communication, and exceptional customer service and administrative skills
  • Established and directed successful programs focused on customer service and business protocols.
  • Worked effectively and efficiently with diverse teams and senior personnel to accomplish daily objectives and meet long-term goals and plans for the organization, resulting in 100% efficiency within the organization.
  • Maintained and led full compliance programs with administrative, legal, health, and safety regulations in lieu of demanding and high-time restraint operations.
  • 26 years of outstanding professional administrative and outstanding customer service experience in support in office and clinical environments as well as operational environments where team success is the goal.
  • Increased the productivity of the staff and reinforced positive workplace environments, resulting in 98% mission-capable status.
  • Used industry expertise, customer service skills, and an analytical nature to resolve customer concerns and promote loyalty.
  • Boosted operational efficiency through the implementation of lean principles, resulting in reduced waste and improved service timelines for the organization.

Education

Bachelor of Science in Sports Administration, with a Minor in Sports Leadership -

Louisiana State University
Baton Rouge, Louisiana
08.2024

Graduate of the Navy Senior Enlisted Leadership Academy -

Naval War College
Newport, RI
08.2019

Navy Instructor and Development School -

Naval Station San Diego
San Diego, California
04.2000

High School Diploma -

Alamogordo High School
Alamogordo, New Mexico
05.1993

Skills

  • Relationship Building
  • Computer Skills
  • Team Management
  • Multitasking Abilities
  • Critical Thinking
  • Customer Service
  • Problem-Solving
  • Time Management
  • Organizational Skills
  • Customer Relations
  • Data Management
  • Multitasking

Work Summary

Professional, dependable, and passionate 26-year military veteran with vast experience in personnel development, leadership, and management, as well as organizational operations and work force administration. Seeking opportunities to expand and transition skills that contribute to the success of the civilian workforce. Considered hardworking, ethical, and detail-oriented. Willing to take on any task and responsibility to support the team and help the organization succeed in a fast-paced environment. Professional work highlights include strong organizational and planning skills, team leadership, mentoring skills, and exceptional administrative support. Possesses exceptional teamwork ethics and outstanding written and communication skills.

Playing guitar and car enthusiast.

I love playing music on my guitar, specifically rock and heavy metal. It is a way to escape and relieve stress. My love for cars started when I was young, and when I was able to buy my vehicles, I wanted to experience all types of vehicles, including street cars and off-road vehicles. I've had quite the collection over the past couple of decades or so.

Timeline

Senior Advisor and Organizational Manager

United States Navy
07.1993 - 11.2019

Bachelor of Science in Sports Administration, with a Minor in Sports Leadership -

Louisiana State University

Graduate of the Navy Senior Enlisted Leadership Academy -

Naval War College

Navy Instructor and Development School -

Naval Station San Diego

High School Diploma -

Alamogordo High School
Edward Telles