Edward Thompson
Apache Junction,ARIZONA
Overview
25
25
years of professional experience
Work History
Driver
Lyft
Phoenix, AZ
03.2019 - Current
- Maintained professional and friendly demeanor to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Tax Preparer
Jackson Hewitt
Bullhead City, AZ
01.2013 - 05.2017
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
Realtor
Rising Bid Realty
Bullhead City, AZ
01.2008 - 10.2011
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Electrician
I B.E.W. Local 640
Phoenix, AZ
04.1999 - 04.2006
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
Education
General Studies
South Weymouth High
Weymouth, MASkills
- Time Management
- Customer Service
- Punctual and Reliable
- Patience and understanding
Timeline
Driver
Lyft
03.2019 - Current
Tax Preparer
Jackson Hewitt
01.2013 - 05.2017
Realtor
Rising Bid Realty
01.2008 - 10.2011
Electrician
I B.E.W. Local 640
04.1999 - 04.2006
General Studies
South Weymouth High