Edward Watts
Colleyville
Overview
7
7
years of professional experience
Work History
Customer Service Rep and Packager
RapidFinancial
09.2018 - 03.2019
- Delivered customer service support through client calls, providing timely resolution to complex issues through active listening, conflict resolution.
Title 24 consultant
DesignSmith
04.2021 - 10.2024
- Conducted energy performance analysis for residential and non-residential projects, applying Excel proficiency, data analysis, and critical thinking to deliver clear, actionable insights.
- Drove customer acquisition from existing relationships and engineering firms, while focusing on active listening, process optimization, and relationship-building to secure recurring revenue and foster long-term client retention.
Missionary
Church of Jesus Christ of Latter-Day Saints
03.2019 - 03.2021
- Two years providing humanitarian aid and proselytizing.
- Held leadership role with responsibility for 30+ missionaries as a zone leader for 4 months and as a district leader for 10 months.
Precision Assembly Technician
Eaton Corporation
10.2024 - Current
- Assembled complex mechanical systems with 100% quality assurance, using attention to detail, process optimization, and technical documentation to meet strict tolerances.
Education
Bachelor of Science - Finance
Tarrant County College
Fort Worth, TX06-2027
High School Diploma -
Grapevine High
Grapevine, TX01.2018
Skills
Customer service
Conflict resolution
Process optimization
Team collaboration
Project coordination
Attention to detail
Quality assurance
Active listening
Critical thinking
Time management
Organization
LANGUAGES
English
Spanish
Interests
Lego
Woodworking
Power Lifting
AWARDS
Eagle Scout Award, District Debate Champion
Timeline
Precision Assembly Technician
Eaton Corporation
10.2024 - Current
Title 24 consultant
DesignSmith
04.2021 - 10.2024
Missionary
Church of Jesus Christ of Latter-Day Saints
03.2019 - 03.2021
Customer Service Rep and Packager
RapidFinancial
09.2018 - 03.2019
Bachelor of Science - Finance
Tarrant County College
High School Diploma -
Grapevine High