Delivered customer service support through client calls, providing timely resolution to complex issues through active listening, conflict resolution.
Title 24 consultant
DesignSmith
04.2021 - 10.2024
Conducted energy performance analysis for residential and non-residential projects, applying Excel proficiency, data analysis, and critical thinking to deliver clear, actionable insights.
Drove customer acquisition from existing relationships and engineering firms, while focusing on active listening, process optimization, and relationship-building to secure recurring revenue and foster long-term client retention.
Missionary
Church of Jesus Christ of Latter-Day Saints
03.2019 - 03.2021
Two years providing humanitarian aid and proselytizing.
Held leadership role with responsibility for 30+ missionaries as a zone leader for 4 months and as a district leader for 10 months.
Precision Assembly Technician
Eaton Corporation
10.2024 - Current
Assembled complex mechanical systems with 100% quality assurance, using attention to detail, process optimization, and technical documentation to meet strict tolerances.
Benefits and Internal Communications Specialist at Raising Cane’s Chicken FingersBenefits and Internal Communications Specialist at Raising Cane’s Chicken Fingers
Customer Service, Customer Service Representative (Customer Service Rep) at Smiley Dental & OrthodonticsCustomer Service, Customer Service Representative (Customer Service Rep) at Smiley Dental & Orthodontics