Edward Westby

Served as host, managing reservations, seating arrangements, and restaurant phone line. As server, quickly reset tables between order-taking and settlements to support fast table turnover. Revised restaurant's menus by correcting grammatical errors, inconsistencies, and unnatural translations.

Discovered and repaired school's abandoned bicycles. Collaborated with administration to found a club and recruited members through flyers and direct advertising. Organized and led weekly bike rides through Golden Gate Park while maintaining safety and rider alertness.

Performed a variety of kitchen and service tasks, predominantly cashiering and food hand-out at both the diner and drive-thru windows. Trained and supervised two new hires in proper customer interaction, POS operation, and personal protocols to enhance speed and flow of transactions. Sustained high volume customer interaction with a focus on accuracy and continual improvement of methods.