Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Edward Wyeth

Palmer

Summary

Cybersecurity Professional with extensive experience in network systems, security infrastructure, and incident response. Proven expertise in securing network architecture, implementing cybersecurity protocols, and mitigating risks to support high-availability systems. Skilled in troubleshooting, optimizing, and securing networks, with a strong track record in incident management and adherence to best cybersecurity practices. Demonstrated leadership abilities, capable of supporting complex network security and IT systems in high-pressure environments.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Network Engineer II

General Communications Inc.
07.2023 - Current

Duties:

  • Collaborated with system administrators to ensure the integrity and security of network infrastructure, focusing on availability, scalability, and redundancy in line with cybersecurity best practices.
  • Monitored network performance, utilizing network monitoring tools to proactively detect and address security vulnerabilities.
  • Provided incident response support for network breaches and coordinated with cybersecurity teams to restore secure services.
  • Assisted in managing security tools like firewalls, intrusion detection/prevention systems, and VPN solutions.
  • Supported documentation of security measures and helped with vulnerability assessments.
  • Ensured system and network configurations followed industry standards for security.
  • Provided technical support for cybersecurity issues affecting internal and external clients.

Accomplishments:

  • Discovered a longstanding and service-impacting bug in the Operating System software that posed a potential security risk. Worked collaboratively with the development team to implement an immediate workaround, ensuring service continuity while the vendor developed and released a patch to address the vulnerability.
  • Diagnosed and resolved a long-standing issue with Precision Time Protocol (PTP) synchronization on the HFC network, which had potential security implications. Spearheaded the interim solution to secure the traffic while the delivery team redesigned the network, introducing quality of service and High Availability (HA) mechanisms to protect PTP data flow.
  • Led the effort to patch numerous network devices against critical vulnerabilities by applying relevant software patches to mitigate risks associated with known Common Vulnerabilities and Exposures (CVEs), ensuring compliance with security best practices.
  • Implemented Access Control Lists (ACLs) across various network devices to block unauthorized data scraping activities, mainly targeting SNMP-based attacks. This strengthened the overall security posture by limiting exposure to malicious reconnaissance and potential data exfiltration.
  • Collaborated with cross-functional teams to resolve a persistent security-related issue with the Policy Management platform, improving its overall security controls and performance, ensuring a more secure environment for policy enforcement.
  • Led the upgrade and patching efforts for multiple Palo Alto firewalls and Panorama management systems to address critical CVEs. This proactive security measure ensured the network’s defenses were up to date, reducing exposure to known vulnerabilities and maintaining compliance with security standards. Coordinated testing and deployment of updates to minimize service disruption and enhance overall threat prevention capabilities.


Core Network Administrator II

General Communications Inc.
05.2021 - 07.2023

Duties:

  • Administered core network routers and switches, ensuring robust security measures were in place to mitigate risks.
  • Led incident response efforts for network outages, restoring critical services while maintaining a secure environment.
  • Drove technical documentation to enhance the network's security posture, aligning with best practices in security and disaster recovery.
  • Worked closely with cybersecurity teams to identify and remediate vulnerabilities in core systems.
  • Ensured continuous network traffic monitoring for potential security breaches using network monitoring systems.

Accomplishments:

  • Led the maintenance and software upgrades on critical core network devices, ensuring they were fortified against emerging cybersecurity threats. Implemented security patches and hardened configurations to mitigate vulnerabilities, ensuring compliance with security policies and minimizing the risk of exploitation.
  • Led the planning and execution of Method of Procedure (MOP) processes for various time-sensitive network upgrades across the state. Worked closely with cross-functional teams to ensure minimal service disruption and that all necessary security protocols were followed while implementing critical infrastructure changes.
  • Collaborated with my team to upgrade core network infrastructure to accommodate increased utilization following the COVID-19 pandemic. Focused on improving overall network capacity and performance while ensuring that security measures were maintained to handle the increased traffic without compromising system integrity.

NOCC Technician II

General Communications Inc.
08.2020 - 05.2021

Duties:

  • Played a key role in incident response, identifying, escalating, and mitigating cybersecurity threats to network operations.
  • Performed security monitoring of network activity and collaborated with network engineers to implement changes to enhance security resilience.
  • Contributed to post-incident forensics and documentation, ensuring lessons learned were captured and used to strengthen security measures.

Accomplishments:

  • Brought extensive Outside Plant (OSP) knowledge into the NOCC environment, providing a unique perspective that improved incident response capabilities. Streamlined communication and processes between the OSP and NOCC teams, ensuring faster identification and resolution of issues that could impact network operations.
  • Applied my Central Office (CO) experience to enhance the NOCC's overall security and operational efficiency. Identified key areas where CO procedures and best practices could be integrated into the NOCC, improving troubleshooting, escalation, and resolution times for network-related incidents.

Outside Plant Technician

General Communications Inc.
11.2017 - 08.2020

Duties:

  • Ensured the integrity of network installations, including secure setup and hardware maintenance.
  • Worked closely with engineers to implement secure, stable network designs and troubleshoot issues as they arose.
  • Conducted regular security audits on physical network installations, ensuring that network equipment in outside plant environments was secure from tampering, unauthorized access, and environmental risks. Implemented physical security controls, such as surveillance and restricted access, to safeguard the network against potential threats.
  • Collaborated with power utility companies to ensure the secure and reliable installation of network infrastructure in utility environments, including power distribution areas. Applied industry best practices for both network and electrical systems, ensuring stable connectivity while minimizing the risk of power-related disruptions to the network.

Accomplishments:

  • Successfully led and participated in resolving multiple high-priority fiber outages in Trappers Creek and Tyonek, areas with difficult terrain and limited access. Coordinated with cross-functional teams to implement secure, efficient recovery processes, ensuring minimal disruption to services while maintaining the integrity and security of the network infrastructure during the restoration.
  • Played a key role in the cleanup and optimization of the outside plant network in Eagle River/Chugiak, transforming it into one of the best optical transport networks (OTNs) in the market. Implemented secure installation practices and conducted thorough network assessments, strengthening the overall security and performance of the OTN while ensuring alignment with industry best practices.
  • Contributed to the successful execution of a statewide power supply upgrade, working closely with utilities to ensure the security and reliability of the network’s power infrastructure. Ensured all network hardware was properly secured and resilient to power fluctuations, minimizing the risk of service disruptions and enhancing the overall security of the infrastructure.

Network Implementation Technician

General Communications Inc.
08.2014 - 11.2017

Duties:

  • Supported the secure implementation and configuration of network infrastructure, including installing secure cabling, routers, switches, and telephone systems, ensuring network resilience and protection.
  • Replaced and upgraded hardware components in server rack systems, ensuring secure handling and installation of hard disks, power supplies, and other sensitive equipment while maintaining compliance with security protocols.
  • Configured and deployed network hardware, ensuring proper security configurations were applied, including firewall settings, secure access controls, and network segmentation.
  • Ensured secure cable routing and hardware mounting within server racks, following industry best practices to avoid any physical vulnerabilities that could compromise network security.

Accomplishments:

  • Led the secure implementation and upgrade of HVAC systems for earth stations across the state, including remote villages in northern and western Alaska. Coordinated the installation to ensure that all hardware was adequately secured and compliant with security protocols, minimizing the risk of environmental factors compromising network resilience and security.
  • Played an integral role in a microwave team tasked with installing backhaul for an LTE upgrade on the Kenai Peninsula. Ensured the secure configuration and installation of network hardware, including routers, switches, and cabling, while applying strict security protocols to maintain the integrity of the network and secure data transmission across the backhaul infrastructure.
  • Worked as part of a cleanup crew in Prince William Sound following GCI’s acquisition of Yukon Tel. Led the secure decommissioning of remote mountaintop cell sites, ensuring that all sensitive equipment, including network devices and cabling, was handled correctly and removed in compliance with security and environmental standards, preventing any potential risks to network security or data confidentiality.

Security Forces Journeyman

Alaska Air National Guard
07.2010 - 07.2016

Duties

  • Oversaw defense operations for the entire air base.
  • Managed and supervised security force personnel and duties.
  • Directed team and individual tactical drills, training, and anti-terrorism tasks.
  • Coordinated protection measures for equipment resources and weapons systems.

Accomplishments:

  • completed ECAC and FAST training, earning a Fly Away Security Team (FAST) Airman certification. This certification equipped me with specialized skills in providing high-security protection during air operations, ensuring the safety of personnel and assets in dynamic, high-risk environments.
  • Deployed to support Operation Enduring Freedom as a FAST team member, providing essential security for air operations and personnel during high-priority missions. Leveraged tactical security training to safeguard aircraft, cargo, and crew in some of the most challenging and hostile environments.
  • Played an integral role in the armory team, where we were recognized as the best-operating armory in the Area of Responsibility (AoR). Managed and secured sensitive weapons and equipment, ensuring strict compliance with security protocols and contributing to mission success and operational efficiency.

Education

High School Diploma -

Chugiak High School
Chugiak, AK

Bachelor of Science - Cyber Security And Information Assurance

Western Governors University
Salt Lake City, UT
09-2027

Skills

  • Cybersecurity & Risk Management
  • Network Security
  • Incident Response
  • Root Cause Analysis
  • Threat Intelligence
  • Vulnerability Management
  • Network Optimization
  • Disaster Recovery & Backup Management
  • Security Architecture
  • Malware Prevention & Mitigation
  • Technical Support
  • Troubleshooting
  • Compliance & Regulatory Knowledge (NERC-CIP, NIST, etc)
  • Cybersecurity Training & Awareness
  • Team Leadership & Collaboration
  • Critical Thinking
  • Problem Resolution

Certification

Comptia A+ COMP001022729625

Timeline

Network Engineer II

General Communications Inc.
07.2023 - Current

Core Network Administrator II

General Communications Inc.
05.2021 - 07.2023

NOCC Technician II

General Communications Inc.
08.2020 - 05.2021

Outside Plant Technician

General Communications Inc.
11.2017 - 08.2020

Network Implementation Technician

General Communications Inc.
08.2014 - 11.2017

Security Forces Journeyman

Alaska Air National Guard
07.2010 - 07.2016

High School Diploma -

Chugiak High School

Bachelor of Science - Cyber Security And Information Assurance

Western Governors University
Edward Wyeth