Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
Generic

Edward Lee Ortiz-Rios

Norwich,CT

Summary

Skilled Operations Supervisor with experience in overseeing daily operations, streamlining processes, and implementing effective business strategies. Strengths include strong leadership abilities, organizational skills and a keen focus on operational efficiency. Previous roles have led to improved team productivity and enhanced operational workflows.

Overview

10
10
years of professional experience

Work History

Operations Supervisor

Lowe's
Plainfield, CT
03.2023 - Current
  • Managed team to fulfill operational aims, ensuring that high productivity and quality standards were met.
  • Evaluated staff performance to identify areas for improvement.
  • Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
  • Developed strategies to improve team performance and productivity.
  • Maintained positive working relationship with fellow staff and management.
  • Prepared and presented reports on team performance, challenges, and achievements to senior management.
  • Provided support to other departments as needed to meet organizational goals.
  • Led weekly team meetings to discuss progress, address issues, and plan future actions.
  • Implemented new operational procedures, increasing efficiency.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Ensured compliance with safety regulations and company policies.

Performance Instructor

Lowe's
Plainfield, CT
03.2021 - 03.2023
  • Designed and developed training materials for new employees in the organization.
  • Conducted onboarding sessions to orientate new staff members about company policies and procedures.
  • Maintained up-to-date records of trainee progress and provided regular updates to management team.
  • Developed engaging multimedia presentations, utilizing PowerPoint.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Explained goals and expectations required of trainees.
  • Encouraged workers' participation in creating a culture of safety throughout the company.
  • Oversee the department when needed.

Team Member

Lowe's
Norwich, CT
02.2015 - 03.2021
  • Coordinated with team members to optimize warehouse processes and elevate productivity.
  • Inspected product load for accuracy to foster timely and complete delivery.
  • Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.

Education

Associate Degree in Electricity -

Inter American University of Puerto Rico.
Puerto Rico
01-2013

Skills

  • Team leadership
  • Performance evaluation
  • Operational efficiency
  • Strategy development
  • Compliance management
  • Process optimization
  • Effective communication
  • Project management
  • Employee development
  • Project planning
  • Performance monitoring
  • Productivity management
  • Task prioritization

Languages

English
Professional
Spanish
Professional

Affiliations

  • Enthusiastic about automotive repair; enjoy diagnosing and fixing mechanical issues in personal projects.
  • Passionate about hands-on tasks and problem solving, often applying this skills to improve efficiency and reliability in professional setting.

Accomplishments

  • Supervisor of the Month - recognized for outstanding leadership.
  • Highest Weekend Shift Engagement: Achieved top engagement score within the weekend shift team in last year's Best survey.

Timeline

Operations Supervisor

Lowe's
03.2023 - Current

Performance Instructor

Lowe's
03.2021 - 03.2023

Team Member

Lowe's
02.2015 - 03.2021

Associate Degree in Electricity -

Inter American University of Puerto Rico.

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