Edwena Esquibel
Edgewood
Summary
Detail-oriented and customer-focused professional with extensive experience in office management, financial recordkeeping, and client relations. Skilled in payroll, accounts receivable/payable, compliance monitoring, and customer service with a proven ability to build relationships and support financial goals. Adept at problem-solving, training staff, and ensuring accuracy in financial and administrative processes. Seeking to contribute to Sunward Federal Credit Union as a Financial Services Consultant by delivering exceptional member support, promoting financial products, and ensuring compliance with credit union policies.
Overview
22
22
years of professional experience
Work History
Motor Vehicle Representative
Tag It Motor Vehicle Services
Edgewood
05.2025 - Current
- Process in-state and out-of-state vehicle title transfers with accuracy and compliance to state regulations.
- Complete vehicle registrations, ensuring timely and correct documentation for customers.
- Issue driver’s licenses and state IDs while verifying identity and eligibility requirements.
- Perform fingerprinting services for background checks, maintaining confidentiality and compliance with legal standards.
- Provide excellent customer service by explaining complex procedures clearly and assisting with problem resolution.
- Manage financial transactions including fees, payments, and reconciliations, ensuring accuracy and accountability.
- Collaborate with state agencies to resolve discrepancies and maintain compliance with policies.
Cosmetics and Fragrances Sales Manager
Dillard’s Department Store
Albuquerque
11.2021 - 05.2025
- Delivered personalized financial and product recommendations, building lasting customer relationships and driving sales growth.
- Coordinated in-store promotional events that increased revenue and member engagement.
- Collected customer insights to inform strategic sales and marketing efforts.
- Provided exceptional customer service, ensuring client satisfaction and retention.
Office Manager
Foxworth-Galbraith Lumber Company Truss
Colorado Springs
12.2007 - 05.2021
- Managed payroll, budgeting, accounts receivable/payable, and vendor relations to ensure accurate and efficient financial operations.
- Oversaw compliance with OSHA and HR policies, ensuring risk management and employee safety.
- Handled hiring, onboarding, and training for new employees.
- Built and maintained strong client relationships while resolving billing, scheduling, and service issues.
- Coordinated company events and led marketing campaigns to support business growth.
Contracts Specialist / Accounting Clerk
Stonegate/Structures Unlimited
Colorado Springs
07.2007 - 12.2007
- Managed contracts from initiation through completion with attention to compliance and accuracy.
- Processed invoices, posted bank payments, and reconciled accounts.
- Performed HR functions including benefits enrollment and employee records management.
Executive Assistant / Office Manager
Cooks Home Center
Espanola
06.2003 - 07.2007
- Maintained vendor accounts, processed invoices, and prepared payroll.
- Monitored customer accounts, managed collections, and resolved discrepancies.
- Assisted in monthly audits and reporting, ensuring accuracy in financial documentation.
Education
High School Diploma -
Raton High School
Raton, NMHuman Resources Training and Development
OSHA Reporting & Administrative Training
Marketing & Social Media Coursework
Sexual Harassment & Reasonable Suspicion Training
Skills
- Customer & Member Relations
- Accounts Payable & Receivable
- Payroll & Budgeting
- Loan & Account Support
- Compliance & Risk Management
- Financial Documentation & Reporting
- Training & Team Leadership
- Microsoft Office & Outlook
- Problem Solving & Conflict Resolution
Timeline
Motor Vehicle Representative
Tag It Motor Vehicle Services
05.2025 - Current
Cosmetics and Fragrances Sales Manager
Dillard’s Department Store
11.2021 - 05.2025
Office Manager
Foxworth-Galbraith Lumber Company Truss
12.2007 - 05.2021
Contracts Specialist / Accounting Clerk
Stonegate/Structures Unlimited
07.2007 - 12.2007
Executive Assistant / Office Manager
Cooks Home Center
06.2003 - 07.2007
High School Diploma -
Raton High School