Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edwin Babilonia

Merrillville,IN

Summary

Results-driven manager with a proven track record in customer service, team leadership, and staff training. Skilled in optimizing operational efficiency and enhancing employee onboarding processes.

Dynamic professional with extensive experience in team management and development. Expertise in decision-making and complex problem-solving has led to improved training programs and enhanced service quality. Committed to fostering a collaborative work environment that drives team success.

Dedicated manager known for optimizing staff scheduling and reducing labor costs while maintaining high service standards. Proven ability to implement effective training strategies, resulting in enhanced team performance and customer satisfaction.

Overview

9
9
years of professional experience

Work History

Manager

Taco Bell
Lowell, IN
07.2025 - Current

Manage and lead a team to success in a fast work place environment

Health work habits

Cleaning

Polite

Excellent uniform showing

Manage money

Customer complaints

Worked every shift morning mids night

  • Managed staff scheduling, optimizing labor costs while maintaining service quality.
  • Developed training materials for new employees, enhancing onboarding process efficiency.
  • Implemented inventory management systems, reducing waste and improving stock accuracy.

Crew Member

Beggars Pizza
Crown Point, IN
09.2019 - 2024
  • Prepared food items according to established recipes and safety standards.
  • Operated kitchen equipment efficiently to ensure high-quality meal production.
  • Maintained cleanliness and organization of workstations in compliance with health regulations.
  • Assisted team members during peak hours to enhance service efficiency and customer satisfaction.
  • Handled cash transactions accurately while providing excellent customer service at the register.
  • Collaborated with staff to implement new menu items, increasing overall customer engagement.

Crew

Texas Pipe & Supply
Griffith, IN
07.2021 - 10.2021
  • Operated forklifts and hand tools to efficiently manage inventory restocking
  • Assisted customers in selecting products, enhancing overall service quality
  • Maintained clean and organized work areas, ensuring compliance with safety standards
  • Collaborated with team members to streamline order fulfillment processes

Team Member

McDonald's
Crown Point, IN
07.2017 - 10.2018
  • Provided exceptional customer service in fast-paced environment, ensuring positive dining experiences.
  • Operated cash register efficiently, handling transactions and providing accurate change to customers.
  • Maintained cleanliness and organization of workstations, adhering to health and safety standards.
  • Collaborated with team members to meet high-volume demands during peak hours, enhancing workflow efficiency.

Education

Bachelor of Computer Information Systems - IT Network Security

Online
08-2026

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Basic computer working troubleshooting
  • Staff training and development
  • Staff management
  • Goal setting
  • Documentation and reporting
  • Staff development

Timeline

Manager

Taco Bell
07.2025 - Current

Crew

Texas Pipe & Supply
07.2021 - 10.2021

Crew Member

Beggars Pizza
09.2019 - 2024

Team Member

McDonald's
07.2017 - 10.2018

Bachelor of Computer Information Systems - IT Network Security

Online