Edwin Charles
Summary
Dynamic professional with a proven track record at 92NY, excelling in performance management and regulatory compliance. Adept at coaching and mentoring teams to enhance service delivery and program execution. Skilled in developing marketing strategies, optimizing scheduling, ensuring successful event management, and fostering student engagement.
Overview
2026
2026
years of professional experience
Work History
Admitting Registrar
UCSF Health St. Mary's Hospital
San Francisco, California
2025 - Current
- Executed patient identification, check-in, and registration for inpatient and outpatient services, coordinating escorts post-triage.
- Verified demographic and insurance benefits, ensuring accurate entry of patient data into electronic health record systems.
- Processed payments and facilitated financial arrangements for patients efficiently.
- Managed patient data using hospital information systems to enhance communication with staff.
- Delivered exceptional customer service while maintaining professionalism in a diverse patient environment.
- Collaborated with medical staff to ensure prompt patient registration and room assignment.
Supervisor
92NY
New York, NY
2022 - 2025
- Supervised daily operations to ensure smooth program execution at 92NY. Trained new employees on organizational policies and best practices for service delivery.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions. Coordinated with parents to discuss children's progress and address concerns.
- Assisted in managing program schedules and ensuring compliance with regulatory standards.
- Coordinated with fellow sports specialists to deliver comprehensive and cohesive lesson plans.
- Assisted in developing marketing strategies to promote sporting events and programs.
Learning Support Provider
Harlem Link Charter School
New York, NY
2022 - 2023
- Facilitated communication between parents and school staff regarding student progress.
- Assisted teachers in implementing effective classroom management and engagement strategies.
- Supported students in academic tasks and social-emotional development activities.
- Maintained accurate records of student interactions and incidents for review.
- Reviewed student grades to determine eligibility, and gathered necessary paperwork for annual evaluations.
Education
Bachelor of Science - Sports Studies
The State University of New York (SUNY) at Cortland
Cortland, NY05.2022
Skills
- Performance management
- Time management
- Problem solving
- Business administration
- Process monitoring and improvement
- Coaching and mentoring
- Regulatory compliance
- Scheduling management
- Academic support
- Motivational skills
- Event management
- Team collaboration
Languages
Haitian Creole
Full Professional
Hobbies and Interests
Volunteering, Medicine, Coding
Timeline
Admitting Registrar
UCSF Health St. Mary's Hospital
2025 - Current
Supervisor
92NY
2022 - 2025
Learning Support Provider
Harlem Link Charter School
2022 - 2023
Bachelor of Science - Sports Studies
The State University of New York (SUNY) at Cortland
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