EDWIN CORDOVA
Carrollton,TX
Summary
Friendly and approachable, with natural ability to create welcoming environment for guests. Possesses strong communication skills and knack for multitasking, ensuring smooth and efficient service. Committed to delivering exceptional customer experiences and enhancing guest satisfaction through attentive service.
Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.
Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment.
Overview
2
2
years of professional experience
Work History
Lane Server
Bowlero Lanes
11.2024 - 04.2025
- Resolved conflicts among guests efficiently while maintaining professionalism at all times.
- Developed rapport with regular customers by remembering preferences leading to repeat business.
- Implemented upselling techniques to promote menu items, resulting in increased sales revenue.
- Contributed to a positive workplace culture through active participation in team meetings and events.
- Monitored inventory levels, communicating with kitchen staff to avoid shortages or delays in service delivery.
Runner
LOOK Cinemas
06.2024 - 07.2024
- Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
- Ensured cleanliness of work areas, contributing to a well-maintained office environment.
- Provided excellent customer service while meeting challenging time goals.
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
Sales Associate
Spirit Halloween Store
08.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Warehouse Worker
Educational Products, Inc
04.2023 - 06.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
High School Diploma -
R. L. Turner High School
Carrollton, TX05-2024
Skills
- Patience and empathy
- Reliability and punctuality
- Cleanliness and hygiene
- Handling complaints
- Responsible
- Conflict resolution
- Heavy lifting
- Clear communication
- Attention to detail
- Problem-solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Lane Server
Bowlero Lanes
11.2024 - 04.2025
Runner
LOOK Cinemas
06.2024 - 07.2024
Sales Associate
Spirit Halloween Store
08.2023 - 11.2023
Warehouse Worker
Educational Products, Inc
04.2023 - 06.2023
High School Diploma -
R. L. Turner High School
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