Edwin De Alba
Milwaukee,WI
Summary
Dynamic Office Administrator with a proven track record at Berrada Properties, excelling in customer service and Finance. Spearheaded the enhancement of customer satisfaction and adeptly managed sensitive data, showcasing bilingual capabilities and a keen eye for financial accuracy. Demonstrates exceptional organizational skills and a commitment to excellence in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Office Administrator
Berrada Properties
03.2020 - Current
- Maintained electronic and paper filing systems for easy retrieval of information.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Maintained confidentiality of sensitive information, adhering to strict data protection policies.
- Used cell phone and text messages to stay in communication with sales team during shifts.
- Assisted in the preparation of real estate contracts, addendums, and disclosures, ensuring accuracy and compliance with industry regulations.
- Administered lease agreements between property owners and tenants by reviewing terms and conditions before obtaining signatures from both parties.
- Oversaw maintenance requests from tenants, coordinating with vendors to ensure timely repairs while maintaining positive tenant relations.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
Cashier
Scholtzkys
01.2017 - 02.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Associate of Science - Dental Hygiene
MATC
Milwaukee, WI05.2025
High School Diploma -
Milwaukee Lutheran High School
Milwaukee, WI05.2020
Skills
- Office Administration
- MS Office Proficient
- Bilingual in Spanish and English
- Customer Service
- Deadline attainment
- Finance and accounting
Timeline
Office Administrator
Berrada Properties
03.2020 - Current
Cashier
Scholtzkys
01.2017 - 02.2020
Associate of Science - Dental Hygiene
MATC
High School Diploma -
Milwaukee Lutheran High School
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