Edwin Dukes
Painesville
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Used Car Dealer
FTA Sales inc
Painesville
08.2021 - 03.2026
- Negotiated deals between buyers and sellers to secure favorable outcomes for both parties.
- Negotiated pricing and facilitated sales agreements with customers.
- Managed customer inquiries and delivered detailed vehicle information to support informed purchasing decisions.
- Resolved customer complaints and concerns swiftly to enhance customer satisfaction.
- Collaborated with service department to ensure vehicle readiness for sale.
- Maintained accurate inventory records of used vehicles on the lot.
Service Technician
First Time Automotive inc
Painesville
02.2013 - 07.2020
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance services including oil changes and tire rotations.
- Collaborated with team members to resolve complex automotive issues, enhancing team efficiency.
- Explained repairs and services to customers, ensuring understanding and satisfaction.
- Assisted in training new technicians on proper service techniques and safety standards.
- Diagnosed problems and determined solutions for various customer issues.
- Identified potential issues during routine inspections, helping prevent future breakdowns.
Machine Operator
Princeton Tool inc
Mentor
08.2011 - 01.2013
- Loaded and unloaded materials according to production schedules and safety standards.
- Followed safety protocols to maintain a safe working environment at all times.
- Adjust machine settings to complete tasks accurately.
- Load raw materials into machines according to specified measurements.
- Inspect finished workpieces to ensure conformance with specifications.
- Record production information such as quantities produced and materials used on daily logs.
Education
High School Diploma -
Harvey Highschool
Painesville, OH05-2012
Skills
- Inventory management
- Customer relationship management
- Lead generation
- Problem solving
- Effective communication
- Team collaboration
- Training development
- Time management
- Goal oriented
- Vehicle acquisition
- Multitasking capacity
Timeline
Used Car Dealer
FTA Sales inc
08.2021 - 03.2026
Service Technician
First Time Automotive inc
02.2013 - 07.2020
Machine Operator
Princeton Tool inc
08.2011 - 01.2013
High School Diploma -
Harvey Highschool