Polished Concierge with exceptional qualifications in hospitality management. Dynamic and personable.
Overview
6
6
years of professional experience
Work History
Concierge
Related
01.2024 - Current
Updates homeowner profiles with any relevant information.
Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Respond to Resident support needs with the highest level of timeliness, hospitality and professionalism
Concierge/Page
Action Property Management /Millennium Tower SF
06.2022 - 12.2023
Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner; stores and retrieves resident packages, groceries, luggage, dry cleaning and flowers. Coordinates with the valet for the retrieval of resident's vehicles.
Manages and provides access to the building and units with all vendor/contractor/resident's service providers and visitors, based on advanced authorization, assists with vendor/contractor scheduling, verifies identity and provides appropriate residence access for vendor/contractors and resident's service providers. Controls entry doors and elevator/lift access.
Overnight Stocker and Receiver
Amazon
01.2021 - 02.2022
Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
Inspected merchandise and sent damaged pieces for repair before shipment.
Sales Associate
IKEA
02.2019 - 05.2022
Engaged with customers to build rapport and loyalty.
Helped customers locate products and checked store system for merchandise at other sites.
Solved customer challenges by offering relevant products and services.
Prepared merchandise for sales floor by pricing or tagging.
Education
Associate of Business Administration - Business Administration
Contra Costa College
San Pablo, CA
06-2027
High School Diploma -
De Anza High School
El Sobrante, CA
05-2018
Skills
Strong work ethic
Service orientation
Conflict resolution
Strong interpersonal skills
Calendar management
Exceptional communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Concierge
Related
01.2024 - Current
Concierge/Page
Action Property Management /Millennium Tower SF
06.2022 - 12.2023
Overnight Stocker and Receiver
Amazon
01.2021 - 02.2022
Sales Associate
IKEA
02.2019 - 05.2022
Associate of Business Administration - Business Administration