Edwin Gonzalez
Orlando
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Attractions Operations
Universal Orlando
Orlando
08.2023 - 09.2024
- Proficient in providing high-quality customer service and ensuring a memorable guest experience.
- Ability to enforce safety rules and guidelines to ensure a safe environment for both guests and staff.
- Ability to manage diverse guest needs and preferences while maintaining a positive and welcoming environment.
Shift Supervisor
Panera Bread
Orlando
05.2022 - 06.2023
- Ability to lead, motivate, and develop a team, including performance management and conflict resolution.
- Proficiency in budgeting, financial analysis, and cost control to ensure profitability and efficient use of resources.
- Ability to enhance customer satisfaction and retention through effective service and relationship-building.
Retail Associate
Walmart
Orlando
03.2021 - 04.2022
- Proficient in promoting and upselling products to meet sales targets and improve store performance.
- Accurately handled cash, credit, and debit transactions using a point-of-sale (POS) system.
Education
High School Diploma -
Jones High School
Orlando, FL05.2022
Skills
- Customer Service
- Team Collaboration
- Organizational Skills
- Communication Skills
- Time Management
- Leadership skills
- Adaptability
Timeline
Attractions Operations
Universal Orlando
08.2023 - 09.2024
Shift Supervisor
Panera Bread
05.2022 - 06.2023
Retail Associate
Walmart
03.2021 - 04.2022
High School Diploma -
Jones High School