Detail-oriented Service Porter with expertise in customer needs assessment and problem resolution. Committed to exceeding satisfaction through effective interpersonal skills and a strong work ethic.
Overview
8
8
years of professional experience
Work History
Service Porter
Hyundai Of Glendale
Glendale, CA
03.2021 - 02.2025
Completed day-to-day duties accurately and efficiently.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified customer needs promptly to enhance service delivery.
Provided attentive service to customers during face-to-face and phone interactions.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Assisted with customer requests and answered questions to improve satisfaction.
Exceeded customer satisfaction by implementing creative solutions to challenges.
SHIPPING & REVIEVING
Cicon Enginerring
Van Nuys, California
01.2017 - 09.2019
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Evaluated invoices and shipping paperwork for accuracy and compliance.
Assembled boxes and other containers for shipping products.
Filled out paperwork related to shipping and receiving activities.
Verified package contents against shipping documents prior to delivery.
Ensured that all containers were labeled correctly before shipping out.
Placed packaged goods into boxes for delivery and shipping.
Determined appropriate shipping methods for international deliveries.
Labeled packages accurately before shipping out orders.
Organized shipping documents for outbound shipments.
Organized packages according to shipping instructions.