Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melinda Carroll

Florala,AL

Summary

Dynamic professional with a strong work ethic and proven problem-solving abilities, previously at Tractor Supply Company. Enhanced customer satisfaction through effective team collaboration and proactive communication. Skilled in inventory maintenance and committed to fostering a positive work environment, achieving significant improvements in employee retention and store profitability.

Overview

11
11
years of professional experience

Work History

Service Porter

Step One Automotive Group
08.2019 - 07.2025
  • Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
  • Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
  • Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
  • Demonstrated commitment through impeccable attendance and quality performance.
  • Communicated with coworkers and managers about completed duties.
  • Facilitated smooth operations within the service department through effective communication with team members and supervisors.
  • Helped maintain a professional atmosphere within the dealership, adhering to dress codes, punctuality standards, and appropriate conduct guidelines at all times.

Store Manager

Tractor Supply Company
03.2014 - 06.2019
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.

Education

Nursing

South Florida Community College
Sebring, FL

Skills

  • Quick learner
  • Strong work ethic
  • Safe driving
  • Goal oriented
  • Facility cleaning
  • Inventory maintenance
  • Proactive approach
  • Customer engagement
  • Safety awareness
  • Cleanliness
  • Ensuring customer satisfaction
  • Supply management
  • Sales support
  • Efficient scheduling
  • Service team collaboration
  • Collaboration
  • Customer service
  • Problem-solving

Timeline

Service Porter

Step One Automotive Group
08.2019 - 07.2025

Store Manager

Tractor Supply Company
03.2014 - 06.2019

Nursing

South Florida Community College

Similar Profiles

CREATE PROFILE
Melinda Carroll