Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edwin Lopez

Las Vegas,NV

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

2
2
years of professional experience

Work History

Customer Service Associate

ProFlash Painters
01.2023 - 06.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Cashier

JCPenney
11.2021 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

Western High School
Las Vegas, NV
05.2023

Skills

  • Inventory Control
  • Field Operations Support
  • Closing Sales
  • Guest Services
  • Refunds and Exchanges
  • Merchandise Restocking
  • Sales Expertise
  • POS Systems

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Customer Service Associate

ProFlash Painters
01.2023 - 06.2023

Cashier

JCPenney
11.2021 - 01.2022

High School Diploma -

Western High School

Similar Profiles

CREATE PROFILE
Edwin Lopez