Energetic Ophthalmic Technician/Scribe with chairside assistance for Opthalmologists and Optometrists. Talented at performing patient medical history screenings and assisting in clinic procedures. Successful at managing a 65-70 patient caseload daily alone. Operational knowledge of complex ophthalmic equipment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Ophthalmic Technician/Medical Scribe
Family Eye Physicians
Oak Lawn, Orland Park , IL
08.2022 - Current
Obtained and recorded patient medical history and operated ophthalmic equipment.
Wrote, edited and filed patient medical records, maintaining confidentiality.
Prepared patients and administered basic eye exam tests.
Assisted during in-office surgical procedures.
Counseled patients in surgery and treatment plans.
Advised patients on ocular medications, dressings and contact lenses.
Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
Used EHR system to manage patient records, always maintaining patient confidentiality according to HIPAA standards.
Reviewed medical records for accuracy and completion as required by insurance companies.
Shift Leader/ Training Leader
Chick-fil-A
Crestwood, IL
08.2021 - 07.2022
Supervise and lead team members to maintain productivity and customer service levels.
Resolved customer complaints and reported issues to senior management.
Established team goals, reviewed employee work and mentored team members to improve performance.
Managed new-hire training on topics such as business standards and compliance requirements.
Created tests, exercises, and role-plays for courses to verify competency.
Facilitated orientation and training classes to communicate policies and procedures to new hires.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
Associate of Applied Science - Pre-Nursing
Moraine Valley Community College
Palos Hills, IL
12-2025
Diploma - Pharmacy Technician Certification
Penn Foster Career School
2020
High School Diploma -
Penn Foster High School
05.2020
Bloom High School
Skills
Fluent in Spanish
Minor Surgery Assistance
Diagnostic Testing
Physician Assistance
Reliable & Trustworthy
Conflict Resolution
Training & Development
Active Listening
Good Work Ethic
Certification
iFS Arcuate Incisions System Operator Training
iFS Laser Cataract Suite System Operator Certification
iFS Inlay System Operator Training
IntraLase Enabled Keratoplasty System Operator Training
IntraLase iFS Laser System Certification
Excimer Laser System Operator Training
iDESIGN Refractive Studio
Completed Basic Nurse Assistant Course at MVCC; scheduled to take Nurse Aide Licensure Exam on 5/23/25