Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Ophthalmic Scribe
South Carolina Retina Institute
06.2021 - 03.2024
Dictated notes and produced professional documents with vital information.
Verified medical terminology and codes to deliver accurate and up-to-date information.
Provided exceptional administrative support to ophthalmologists, managing correspondence, phone calls, and other tasks as needed.
Assisted in diagnosing eye conditions with precise recording of visual acuity measurements and diagnostic tests.
Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
Cashier
Toffino’s Italian Bakery Deli Pizza
02.2020 - 10.2021
Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Built relationships with customers to encourage repeat business.
Lifeguard
Myrtle Waves Water Park
05.2018 - 09.2019
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Provided instruction and assistance to patrons on proper use of recreational equipment.
Provided friendly customer service to guests and addressed concerns.
Education
Associate of Science -
Horry-Georgetown Technical College
Conway, SC
05.2024
College of Charleston
Charleston, SC
Socastee High School
Myrtle Beach, SC
05.2019
Skills
Data entry experience
Chart organization
Documentation skills
Workflow Improvements
Eye Anatomy Understanding
Multitasking efficiency
Fluent in Spanish
Ophthalmic Examination Knowledge
Effective communication
Customer Service
Conflict Resolution
Certification
Certified Ophthalmic Scribe, SCRI - 2021-2023
CMAA - Certified Medical Administrative Assistant - 2019-Present