EDWIN ONEH
Locust,NC
Summary
Operations manager with experience directing daily workflow, supervising 14 staff, and supporting production and safety goals. Known for coordinating dispatch, scheduling, route coverage, and labor use while maintaining compliance, quality, and steady delivery flow.
Overview
14
14
years of professional experience
Work History
Operations Manager
Courier Express
Charlotte, NC
09.2022 - Current
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Directed daily operations and supported business goals through practical planning and process improvements.
- Led 14 staff members to meet production and safety targets through consistent supervision and clear direction.
- Managed labor costs by analyzing staffing needs and adjusting schedules accordingly. and matched team strengths to daily work needs.
- Supervised the day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Collaborated with the management team on long-term strategic planning initiatives for the organization.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Created detailed reports on the performance of individual departments within operations.
- Organized daily courier dispatch operations to ensure timely deliveries and maintain service standards. and delivery schedules on a day-to-day basis.
Warehouse
Amazon
Charlotte, NC
12.2019 - 10.2022
- Until present Amazon warehouse charlotte
- Amazon fulfillment center associate Inbound stow associate CLT4
- Amazon sort center CLT9
- Stow ambassador
- Trained over 30 associates weekly on standard operating procedures and best practices
- Implemented safety measures for the team during pandemic, ensuring compliance and workplace safety
- Safety coordinator
- Covid 19 Testing coordinator
- Coordinated transportation logistics to ensure timely deliveries, optimizing routes and schedules
Head Trainer
DE Nigeria
01.2018 - 12.2018
- Led DE Nigeria training programs for new hires and field staff.
- Developed training materials for DE Nigeria onboarding and refresher sessions.
- Delivered classroom and on-site coaching across daily work processes.
- Developed and monitored training courses to elevate employee performance and training effectiveness.
- Competed in various events, showcasing discipline and commitment to excellence.
Admin Staff
Rivers State University
10.2017 - 10.2018
- Managed office duties, ordered materials, organized workspaces, and responded to emails and phone calls to ensure smooth daily operations.
- Answered phones to direct callers, scheduled appointments, and provided general office information to support effective communication.
- Organized and maintained filing and document management systems through coordination, archiving, and purging to enhance accessibility and compliance.
- Developed and continuously improved digital filing and document management protocols.
basketball player Professional
Hyderabad, club
02.2016 - 04.2017
- Engaged in scheduled practice sessions to enhance skills and consistently demonstrated a strong work ethic.
- Demonstrated leadership and maintained self-discipline on and off the field, contributing to team culture.
- Adhered to robust programs for training, exercise and diet in order to maintain top physical fitness.
- Conducted media interviews with professionalism and effectively represented the team.
Head of student
Srm University
Chennai
02.2013 - 05.2016
- Coordinated student organization events and activities, fostering community engagement and student involvement.
- Supported on-campus department in daily operations, enhancing practical skills and departmental efficiency.
- Adhered to school schedules and policies to ensure safety and facilitate learning.
Content Writer/producer
Gilgal TV
Charlotte, NC
01.2020
- Wrote faith-based articles and scripts for Gilgal TV programs and broadcasts
- Edited web copy for Gilgal TV channels, posts, and promotional pages
- Researched audience topics for Gilgal TV content across Christian media themes
- Utilized writing, editing, and proofreading skills on assignments to deliver high-quality content.
Education
Certification - Human Resources Management
UMGC
Maryland, NY05-2022
Master of Arts - Journalism And Mass Communication
SRM University
Chennai, India05-2016
Bachelor of Arts - Communication And Journalism
SRM University
Chennai, India05-2014
High School Diploma -
ST GOKATE HIGH SCHOOL
Nigeria01-2007
Computer Application -
Curtis Computer & Technology
Nigeria01-2007
Skills
- Operational strategy, Leadership development, Active listening, Time management
- Communication, Team building, Digital literacy
- Performance management
- Staff supervision
- Team leadership
- Leadership development
- Strategic thinking
- Communication
- Clear communication
- Active listening
- Team building
- Digital literacy
- Problem solving
- Attention to detail
- Conflict resolution
- Time management
- Financial oversight
Personal Information
- Date of Birth: 1991-10-10
- Gender: Male
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Created highly effective new training method that significantly impacted efficiency and improved operations.
- First class degree holder in both (BA&MA) 2015 Best discipline basketball player of the year 2016 South India university basketball champion 2016 United basketball alliance UBA, Basketball league (honorable mention) Captained university basketball team Chennai India BTW Played united basketball Alliance pro basketball league
Timeline
Operations Manager
Courier Express
09.2022 - Current
Content Writer/producer
Gilgal TV
01.2020
Warehouse
Amazon
12.2019 - 10.2022
Head Trainer
DE Nigeria
01.2018 - 12.2018
Admin Staff
Rivers State University
10.2017 - 10.2018
basketball player Professional
Hyderabad, club
02.2016 - 04.2017
Head of student
Srm University
02.2013 - 05.2016
Certification - Human Resources Management
UMGC
Master of Arts - Journalism And Mass Communication
SRM University
Bachelor of Arts - Communication And Journalism
SRM University
High School Diploma -
ST GOKATE HIGH SCHOOL
Computer Application -
Curtis Computer & Technology