Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Edwin Rotger

Paterson

Summary

Motivated and customer-focused service professional with hands-on experience delivering exceptional guest interactions in fast-paced, team-oriented environments. Proven ability to support sales, handle point-of-sale operations, and resolve customer concerns with professionalism and care. Currently pursuing a degree in Visual Merchandising and Fashion Design, bringing a creative eye and a passion for fashion to every customer interaction. Eager to apply strong service skills, sales acumen, and design sensibility to a dynamic retail role that aligns with both professional goals and personal interests in the fashion industry.

Overview

3
3
years of professional experience

Work History

Guest Services Associate

Smashburger
07.2022 - Current
  • Assisted guests with inquiries and provided information about services and amenities.
  • Work in a fast-paced, team-oriented environment focused on quality and hospitality
  • Resolved guest complaints promptly, ensuring satisfaction and positive experiences.


Education

Bachelor of Arts - Fashion Design/Merchandising

Montclair State University
Montclair, NJ
05-2028

Skills

  • Cash handling expertise
  • Upselling strategies
  • Listening skills
  • Time management
  • Effective team collaboration
  • Problem-solving skills/Customer service
  • Inventory monitoring
  • Visual merchandising
  • Patience and composure
  • Complaint management
  • Training and mentoring

Accomplishments

Attended a fashion design summer program July 2023 at The American University Of Paris in 2023

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Guest Services Associate

Smashburger
07.2022 - Current

Bachelor of Arts - Fashion Design/Merchandising

Montclair State University