Edwin Ruffner
Los Angeles,CA
Summary
Experienced Busser with 18 years of experience. Skilled at staying ahead of cleaning demands during service rushes. Professional with strong leadership and relationship-building skills. Motivated and dedicated to developing strong working relationships.
Overview
18
18
years of professional experience
Work History
Busboy
Bestia Restaurant
City of Los Angeles, CA
03.2015 - 03.2021
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
- Checked dining area supplies of linens, wrapped silverware and replenished low stock.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Busboy
The Wallace
Culver City, CA
12.2014 - 03.2015
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Checked dining area supplies of linens, wrapped silverware and replenished low stock.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
- Trained new staff in bussing and cleaning procedures.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Assisted wait staff with timely food delivery and guest requests.
Busboy
Sushi Roku - Innovative Dining Group
Pasadena, CA
06.2012 - 12.2014
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Trained new staff in bussing and cleaning procedures.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
- Provided attentive service and proactively assessed guest needs.
Busboy
Matsuhisa
Beverly Hills, CA
03.2003 - 05.2012
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Assisted wait staff with timely food delivery and guest requests.
- Provided attentive service and proactively assessed guest needs.
- Monitored dining room inventory and replenished as necessary.
- Resolved and escalated customer issues quickly to uphold strong customer relations standards.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
Education
High School Diploma -
C N V
LIMA PERU12.1982
Skills
- Safe Food Handling
- Food Storage
- Customer Relations
- Food Service
- Beverage Making and Delivery
- Flexible and Adaptable
- Silverware and Glassware Restocking
- Clear Communication
- Customer Satisfaction Promotion
- Decision Making
- Independence and Initiative
- Social with Customers and Staff
- Honest and Ethical
- Attention to Detail
- Cooperative and Good Natured
Timeline
Busboy
Bestia Restaurant
03.2015 - 03.2021
Busboy
The Wallace
12.2014 - 03.2015
Busboy
Sushi Roku - Innovative Dining Group
06.2012 - 12.2014
Busboy
Matsuhisa
03.2003 - 05.2012
High School Diploma -
C N V