Humberto Leon
New York,NY
Summary
Dynamic and dedicated professional with experience at Lure Fishbar, & The Capital Grille, excelling in dining area cleanliness and effective communication. Proven ability to enhance customer satisfaction and streamline operations in high-volume settings. Skilled in food delivery and team collaboration, consistently prioritizing service excellence and maintaining a trustworthy presence in fast-paced environments.
Professional with experience in dining service operations, demonstrating effective table resetting and supply restocking to enhance customer satisfaction. Responsibilities and collaborating with team members to ensure efficient service during peak periods. Actively participated in team meetings to address service improvements and provided training support to new staff, contributing to a cohesive working environment. Proven ability to food safety practices and maintaining high standards of hygiene.
Overview
8
8
years of professional experience
Work History
Busser/Busboy
Lure Fishbar
142 Mercer Street New York 10012
03.2023 - Current
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
Busser Server Assistant
The Capital Grille
120 Broadway New York 10005
04.2022 - 06.2025
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Food Runner
Papillon Bistro Bar
22 E 54 St, New York NY 10022
02.2018 - 04.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Education
GED -
BUAP
Skills
- Food delivery
- Table maintenance
- Team collaboration
- Supply restocking
- Dining area cleanliness
- Complaint resolution
- Equipment maintenance
- Event setup
- Effective communication
- Attention to detail
- Event setup assistance
- Kitchen staff collaboration
- Responsible and trustworthy
- Service prioritization
- Flexible schedule
- Safe food handling
- Teamwork and collaboration
- Table setting arrangements
- High volume dining
- Dining customer service
- Problem solving
Timeline
Busser/Busboy
Lure Fishbar
03.2023 - Current
Busser Server Assistant
The Capital Grille
04.2022 - 06.2025
Food Runner
Papillon Bistro Bar
02.2018 - 04.2022
GED -
BUAP