Stephen Coates Jr
Dania Beach,FL
Summary
Hardworking and reliable young man with strong ability in communications, problem solving, and teamwork.Offering experience in hospitality, cash handling, Food service, and etc.Highly Organized,proactive and very punctual with team-oriented mentality.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Busboy/Host
Tiki Tiki
10.2023 - 03.2024
- Improved customer experience by promptly clearing and cleaning tables after guest departure.
- Assisted servers in handling large parties, ensuring timely food delivery and table maintenance.
- Maintained a clean and organized dining area for optimal guest comfort and satisfaction.
- Contributed to the restaurant''s efficient operations by quickly resetting tables for incoming guests.
- Supported servers with additional tasks such as refilling drinks, taking orders, or bringing out food when needed.
Cashier
Cluckin Hot Chicks
01.2023 - 08.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Food Runner
Grampa's Cafe And Bakery
02.2022 - 11.2022
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Education
High School Diploma -
Henry D Perry Education Center
Hollywood, FL06.2025
Skills
- Table arrangements
- Cleaning and sanitation
- Server Support
- POS System Operation
- Food Delivery
- Opening and Closing Procedures
- Cash Handling
- Customer Relations
- Clear Communication
Certification
- Valid Drivers License
Timeline
Busboy/Host
Tiki Tiki
10.2023 - 03.2024
Cashier
Cluckin Hot Chicks
01.2023 - 08.2023
Food Runner
Grampa's Cafe And Bakery
02.2022 - 11.2022
High School Diploma -
Henry D Perry Education Center
- Valid Drivers License
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