Overview
Work History
Education
Skills
Professional Qualifications Summary
Certification
Timeline
Generic
Edwina Johnson

Edwina Johnson

Washington,DC

Overview

7
7
years of professional experience
1
1
Certification

Work History

Mail Clerk

US Post Office
01.2015 - 01.2016
  • Oversaw mail functions including sorting inbound mail, prepared outbound mail, opened envelopes using a machine or by hand, and utilized stamp onto inbound/outbound mail of date/time of arrival
  • Rerouted returned mail packages, bills, orders, and payments with high efficiency
  • Loaded mail onto equipment, removed non-processable items, entered sort plans, evaluated equipment operations to assure proper working operations, and started equipment to be used in compliance of company policies and procedures
  • Monitored mailflow to assure continuous production, while placing separated mail in bins or containers for further processing
  • Knowledge of operating plans and dispatch schedules to leverage into daily operations
  • Verified mail to assure sortation accuracy, performed a variety of clerical duties in mail processing and retail/customer service to support operations, and maintained efficiency to streamline day-to-day functions
  • Generated machine reports, cleared jams immediately, and relayed maintenance issues to the appropriate personnel
  • Prepared work area by collecting all needed materials and support equipment.

Caregiver

Diamond's Daycare
01.2012 - 01.2014
  • Promptly answered telephone calls, directed calls to the appropriate personnel, and provided professional customer service to ensure and maximize customer satisfaction
  • Accurately performed data entry to enter information in order to complete proposals, consulting projects, statistical reports, and various correspondences
  • Worked collaboratively with the Executive to relay office related information and update as needed
  • Cooked nutritious meals, maintained cleanliness, and assisted team members with requested tasks
  • Performed administrative and clerical functions such as organizing files; faxing and/or copying documents.

Daycare Assistant

Diamond's Daycare
01.2009 - 01.2012
  • Responsible for overseeing all communication correspondences, while managing scheduling of appointments, preparing reports, and performing data entry
  • Completed and maintained calendars and events of marketing such as retirement, dinner, and educational seminars, client appreciation dinners, and mailings.

Education

Skills

  • Shipping and receiving proficiency
  • Postal service product knowledge
  • Distribution Services
  • Strong organization skills
  • Automated mail processing proficiency
  • Postal regulations knowledge
  • Workplace Safety
  • Shipping processes
  • Problem-solving skills
  • Staff Development
  • Labeling packages
  • Mail Sorting
  • Mail handling
  • Customer Service

Professional Qualifications Summary

United States Civilian seeking a Federal position in an entry-level assistant role within IT and Mailroom. Looking to implement and leverage my current knowledge, skills, and experiences into day-to-day functions. To obtain employment to become a vital asset to the company. Looking to gain employment in an entry-level IT position.

Certification

Share Data Through the Art of Visualization

Google Data Analytics Capstone: Complete a Case Study

Ask Questions to Make Data-Driven Decisions

Foundations: Data, Data, Everywhere

Data Analysis with R Programming

Analyze Data to Answer Questions

Prepare Data for Exploration

Process Data from Dirty to Clean

My Specializations

Timeline

Mail Clerk

US Post Office
01.2015 - 01.2016

Caregiver

Diamond's Daycare
01.2012 - 01.2014

Daycare Assistant

Diamond's Daycare
01.2009 - 01.2012

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Edwina Johnson