EDWIN MANUEL ROBLES
Bayville,NJ
Summary
Team Building and Leadership Bilingual 60 Words Per Minute Microsoft Word/Excel/Powerpoint Risk Mitigation Problem Solving Maintenance ◼ Proven strengths in quickly learning new processes, technology and machinery ◼ Exceptional supervisory experience in security and management operations gained through career with U.S. Army ◼ Demonstrated capacity to develop and execute strategic plans for security operations fundamental to personal and facility protection, administer operations budgets, and supervise specialized teams ◼ Equally skilled in advising/recommending solutions to senior management and encouraging/directing subordinates
Overview
22
22
years of professional experience
1
1
Certification
Work History
Sales
Terminix
Ocean , NJ
10.2021 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Maintained customer satisfaction with quick and professional handling of product returns.
Consultant
Self Employed Consulting
Red Bank, NJ
01.2016 - 10.2021
- Prepare and present product features and benefits, illustrating ability to quickly master knowledge of competitive powersport products.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Created production forecasts and plans based on sales forecasts, historical usage and product trends.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Analyzed problematic areas to provide recommendations and solutions.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Finance Manager
Sheehy Nissan
Annapolis, MD
01.2014 - 01.2016
- Supervised loan personnel and motivated to maintain customer service and performance standards.
- Proactively identified solutions for customers experiencing credit issues.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Developed prospects for new loans by conducting cold calls weekly.
- Identified issues, analyzed information and provided solutions to problems.
HAZMAT TECHNICIAN MANAGEMENT
Analytical Services INC, United States Naval Academy
Annapolis, MD
01.2003 - 02.2014
- In addition to serving as first point of contact, planned and managed all aspects of hazardous material control to maintain safety and security precautions.
- Expertly interpreted and applied federal, state, and municipal laws and regulations.
- Input information in Hazardous Material Information System and Hazardous Inventory Control System for tracking assets from point of order to issue and then to waste.
- Developed and implemented new ideas to minimize hazardous waste, spill response and recycling.
- Handled over 25 calls per day to address customer inquiries and concerns
Education
Associate of Science - Project Management
DeVry University
North Brunswick, NJ06.2016
Skills
- Sales and Marketing
- Business administration
- Negotiation
- Coaching and mentoring
- Project Management
Additional Information
- DECORATIONS , Dean's List from Devry University Army Lapel Button, Army Achievement Medal (3rd award), Army Service Ribbon, Overseas Service Ribbon, Expert Marksmanship Qualification with Rifle Bar, Parachutist Badge
Certification
- Licensed Insurance Agent (Life,Property,Casualty)
Languages
Spanish
Native or Bilingual
Timeline
Sales
Terminix
10.2021 - Current
Consultant
Self Employed Consulting
01.2016 - 10.2021
Finance Manager
Sheehy Nissan
01.2014 - 01.2016
HAZMAT TECHNICIAN MANAGEMENT
Analytical Services INC, United States Naval Academy
01.2003 - 02.2014
Associate of Science - Project Management
DeVry University
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