Summary
Overview
Work History
Education
Skills
Additional Experience
Accomplishments
Timeline
Generic

Edyta Krauze-Walega

Roselle Park

Summary

Enthusiastic and adaptable individual with a strong work ethic, dependable, and detail-oriented. Skilled in managing multiple responsibilities simultaneously while delivering exceptional customer service. Eager to leverage my interpersonal and organizational skills to contribute to the efficient and welcoming operation of your hotel. Committed to creating positive guest experiences and supporting team success.

Overview

7
7
years of professional experience

Work History

Houseperson-Open Specialist

The Luxury Collection
New York
09.2019 - Current
  • Collaborate with team members to fulfill special guest requests, including setting up surprise decorations for
    anniversaries and birthdays, contributing to personalized guest experiences
    • Ensured all backloading areas were fully stocked with clean linen to maintain operational efficiency
    • Coordinate and oversee special projects, including the cleaning and maintenance of sofa beds and curtains
    ensuring all tasks are completed to high standards
    • Provided excellent customer service by addressing and fulfilling guest needs promptly and effectively
    • Monitored inventory levels and reported any shortages to management to ensure timely replenishment

Teller

Polish and Slavic Federal Credit Union
Garfield
11.2018 - 07.2019
  • Handled high-volume banking transactions, ensuring accuracy and security.
  • Delivered outstanding customer service, addressing client inquiries and resolving issues.
  • Managed cash handling procedures and prepared financial reports.

Education

Front Desk Training

The Hotel & Gaming Trades Council
New York
03-2025

Bachelor of Science - Administration

University of Gdansk
Poland
08-2014

Skills

  • Customer Service & Relations
  • Multitasking & Time Management
  • Effective Communication
  • Problem Solving & Adaptability
  • Microsoft Office & Opera Cloud
  • Fluent in Polish

Additional Experience

  • Customer Relations Consultant, Generali T.U. S.A, Warsaw, Poland
  • Intern, Office of the President of Poland | 2014
  • Event Coordinator, City of Zyrardow | 2016

Accomplishments

  • Employee of the First Quarter- The Luxury Collection, 2025
  • Inspire Award of Third Quarter- CONRAD Midtown New York, 2022

Timeline

Houseperson-Open Specialist

The Luxury Collection
09.2019 - Current

Teller

Polish and Slavic Federal Credit Union
11.2018 - 07.2019

Front Desk Training

The Hotel & Gaming Trades Council

Bachelor of Science - Administration

University of Gdansk

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