Crystal R. Giles
Business Assistant
Rocky Mount,NC
Summary
Professional Objective: To utilize my educational credentials, interpersonal skills, excellent time management, and problem-solving skills to assume the position of onboarding leader to ensure new members of the Bridgestone Firestone team are well equipped with the knowledge and training needed to succeed and be an effective member of our team.
Overview
25
25
years of professional experience
11
11
years of post-secondary education
3
3
Certifications
Work History
Business Assistant
Bridgestone Firestone
Wilson, NC
01.2009 - Current
- Enter Purchase Requisitions in SAP - Track Purchase Orders in SAP - Research Purchase Orders in SAP - Track budgeted spending via SAP and checkbook accounting matrix for 2 departments - Update Curing Production matrix daily - Update the Curing maintenance, production notes in preparation for morning meeting - Update the Curing Doper Weight matrix daily - Update the Curing Doper Production – Tam Delays daily - Update the Final TUO Performance matrix daily - Update the Final Quality Rework matrix daily - Update the Final Quality Scrap matrix daily - Update the Blanket Purchase Order matrix for Curing and Final weekly - Perform online research for the best value and quality for needed supplies - Purchase office and production supplies - Manage 5 budgets in the Stock Prep department - Update Checkbook Accounting, Non-conforming, Steel Returns, Tack Tracker spreadsheets - Update KPI report monthly - Transcribe recorded Area Business Manager notes - Assist management and production teammates - Create and distribute first of the month production charts monthly - Update daily production spreadsheets for wire winders and cold feeds - Ensure all heat pyrometers are calibrated monthly - Plan and coordinate celebrations for retirees, employee awards, and holiday gatherings - Enter production teammate attendance in TPI system - Enter all staff and production employee safety test and requirements in the ODT system - Print and distribute crew meeting safety tests and sign off sheets - Assist or conduct safety crew meetings weekly - Scan and save all safety test sign off sheets and monthly safety inspections - Complete yearly budget analysis and present to upper management - Track and file all production logs daily - Transfer teammates from one crew / job assignment via TPI system.
Office Manager
Horner International
Rocky Mount, NC
01.2006 - 01.2007
- Purchase office supplies and equipment - Customer service - Shipping and receiving product (domestic & international) - Package shipments & organize packing supplies - Compose batch sheets, shipping labels, and time sheets - Retrieve and distribute mail / forward invoices to corporate office - Perform inventory of on-hand and received product - Update daily spreadsheet with sales orders and purchase orders - Compose/ File/ Copy invoices, sales orders, and purchase orders.
Logistics Analyst
MBM Corporation
Rocky Mount, NC
01.1997 - 01.2006
- Compose routes for the West Coast, Southeast, and Northeast regions of the U.S.
- Utilize the TRUCKS software system to calculate the most cost-effective routes - Correspond with customer service representatives to resolve customer issues - Calculate the payroll on single man and team routes - Enter new customers into the AS400 and Trucks software system - Enter deliver time restrictions into the TRUCKS software system - Work with teams to compose holiday routes to accommodate high volume food service - Re-evaluate routing based on traffic or road restrictions for tractor trailers - Entered over 10,000 customers into the TRUCKS software from the AS400 system - Verified time zone information for each customer to ensure accurate routing options.
Cashier
Winn Dixie
Rocky Mount, NC
01.1992 - 01.1994
- Provide quality customer service to patrons of Winn Dixie -Display speed and accuracy scanning grocery items -Performed cleaning duties as needed.
Education
Bachelor of Arts - Business Administration
The University of Arizona Global Campus
Chandler, AZ 10.2019 - 09.2021
Associate of Applied Science - Medical Office Administration
Nash Community College
Rocky Mount, NC 08.2010 - 12.2016
High School Diploma -
Rocky Mount Senior High School
Rocky Mount, NC 08.1991 - 06.1994
Skills
Dependable and Responsible
Time Management
Attention to Detail
Clerical Support
MS Office
Excellent Communication
Planning and Coordination
Active Listening
Affiliations
North Carolina Scholars Graduate
National Honor Society Member
Phi Beta Kappa Member
Phi Theta Kappa Member
Gamma Beta Phi Member
Who’s Who of American Colleges and Universities
Alpha Sigma Lambda Member
Certifications: Medical Office Administration
Medical Coding and Billing
Medical Transcription
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved balancing budgets through the effective analysis of SAP accounts.
Certification
Office Administrative Certificate
Timeline
Bachelor of Arts - Business Administration
The University of Arizona Global Campus
10.2019 - 09.2021
Office Administrative Certificate
12-2016
Medical Office Administratve Certificate
12-2016
Medical Coding and Billing Certificate
12-2016
Associate of Applied Science - Medical Office Administration
Nash Community College
08.2010 - 12.2016
Business Assistant
Bridgestone Firestone
01.2009 - Current
Office Manager
Horner International
01.2006 - 01.2007
Logistics Analyst
MBM Corporation
01.1997 - 01.2006
Cashier
Winn Dixie
01.1992 - 01.1994
High School Diploma -
Rocky Mount Senior High School
08.1991 - 06.1994