Jessica Shain
Racine,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking career in psychology field or criminal justice. Eager to make a difference in the world step by step.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Beauty Department Lead
Kohl's
Racine, Wisconsin
02.2013 - 12.2020
- Supervised existing employees and recruited, interviewed and hired new ones.
- Monitored customers and employees to evaluate loss prevention risks, performance and customer service.
- Evaluated proposals and requests for new resources and submitted when approved.
- Implemented corporate planograms for new department products.
- Oversaw efficient inventory stocking and supply rotation.
- Set up displays and trained employees on current promotions.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Behavioral Technician
Beyond ABA
Kenosha, WI
08.2018 - 04.2019
- Devised problem-solving methods such counseling, psychotherapy and homework assignments to improve clients' quality of life.
- Conducted therapeutic group sessions about life events and experiences with clients, establishing both short- and long-term goals.
- Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
- Facilitated on-site activities, support groups and outings for clients.
- Encouraged clients to develop work skills and participate in social, recreational and therapeutic activities to enhance interpersonal skills or develop social relationships.
- Observed clients by listening to concerns and recording observations, reporting mental health issues or unusual behavior to appropriate professionals.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Taught clients how to complete basic household chores and prepare food.
- Prepared and submitted daily behavioral reports to management.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Ran individual therapy and family therapy sessions for children ages 2 to 16.
- Observed and monitored client behavior and responses to treatment.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
Education
Bachelor of Science - Psychology And Criminal Justice
University of Wisconsin - Parkside
Kenosha, WI05.2022
Skills
- Recruiting and Hiring
- Operations
- Relationship building and management
- Business development and planning
- Multitasking strength
- Verbal and written communication
- Organizational abilities
- Team Training
- Goals and performance
Certification
- Mental Health Skills Certficate
Timeline
Behavioral Technician
Beyond ABA
08.2018 - 04.2019
Beauty Department Lead
Kohl's
02.2013 - 12.2020
Bachelor of Science - Psychology And Criminal Justice
University of Wisconsin - Parkside