Ricardo Ramirez
Chandler,AZ
Summary
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Amazon Delivery Driver
COYO
Chandler, AZ
06.2021 - 12.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained accurate financial records by collecting and documenting timely and past-due customer payments.
- Safely operated heavy lifting equipment such as fork trucks and cranes.
- Delivered packages to customer doorsteps and business offices.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
Milk Delivery Driver Helper
Aikins Distribution
Phoenix, AZ
09.2020 - 02.2021
- Prevented damage to packages and products by correctly securing loads.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Collected $[Amount] in payments for completed deliveries and services daily.
- Completed required product or package delivery documentation.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
- Used proper safety techniques and gear such as lifting straps to move items off truck.
Door to Door Sales
My Home Services
Tempe , AZ
07.2019 - 02.2020
- Completed documentation smoothly to finalize sales.
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
- Worked quickly to weed out customers unlikely to buy to focus attention on valuable prospects.
- Traveled by foot or automobile to deliver or sell merchandise or services.
- Developed strong rapport with customers and created positive impression of business.
- Discussed Solar, Home Security and Flooring with customers, outlined restrictions and educated on policies.
Bilingual Customer Service Representative
State Farm
CHANDLER, AZ
05.2018 - 04.2019
- Resolved concerns with products or services to help with retention and drive sales.
- Described product highlights and benefits to help guide purchasing decisions.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Answered up to 150 calls per day in busy, fast-paced office for both English and Spanish-speaking customers.
- Helped improve customer satisfaction by translating customer paperwork and company documentation.
- Achieved sales targets regularly with solid promotional and cross-selling skills.
- Processed orders, credits and tracked returns.
- Updated and maintained information in customer accounts.
Education
High School Diploma -
Chandler High School
Chandler, AZSkills
Safe driver training
Logistics knowledge
Heavy hauling
Order picking and processing
Map reading and navigation skills
Fluent in Spanish
Sales Experince
Cold Calling Experience
Team Building and Leadership Experience
Timeline
Amazon Delivery Driver
COYO
06.2021 - 12.2021
Milk Delivery Driver Helper
Aikins Distribution
09.2020 - 02.2021
Door to Door Sales
My Home Services
07.2019 - 02.2020
Bilingual Customer Service Representative
State Farm
05.2018 - 04.2019
High School Diploma -
Chandler High School