Ricardo Ramirez
Chandler,AZ
Summary
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Amazon Delivery Driver
COYO
Chandler, AZ
06.2021 - 12.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained accurate financial records by collecting and documenting timely and past-due customer payments.
- Safely operated heavy lifting equipment such as fork trucks and cranes.
- Delivered packages to customer doorsteps and business offices.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
Milk Delivery Driver Helper
Aikins Distribution
Phoenix, AZ
09.2020 - 02.2021
- Prevented damage to packages and products by correctly securing loads.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Collected $[Amount] in payments for completed deliveries and services daily.
- Completed required product or package delivery documentation.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
- Used proper safety techniques and gear such as lifting straps to move items off truck.
Door to Door Sales
My Home Services
Tempe , AZ
07.2019 - 02.2020
- Completed documentation smoothly to finalize sales.
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
- Worked quickly to weed out customers unlikely to buy to focus attention on valuable prospects.
- Traveled by foot or automobile to deliver or sell merchandise or services.
- Developed strong rapport with customers and created positive impression of business.
- Discussed Solar, Home Security and Flooring with customers, outlined restrictions and educated on policies.
Bilingual Customer Service Representative
State Farm
CHANDLER, AZ
05.2018 - 04.2019
- Resolved concerns with products or services to help with retention and drive sales.
- Described product highlights and benefits to help guide purchasing decisions.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Answered up to 150 calls per day in busy, fast-paced office for both English and Spanish-speaking customers.
- Helped improve customer satisfaction by translating customer paperwork and company documentation.
- Achieved sales targets regularly with solid promotional and cross-selling skills.
- Processed orders, credits and tracked returns.
- Updated and maintained information in customer accounts.
Education
High School Diploma -
Chandler High School
Chandler, AZSkills
Safe driver training
Timeline
Amazon Delivery Driver
COYO
06.2021 - 12.2021
Milk Delivery Driver Helper
Aikins Distribution
09.2020 - 02.2021
Door to Door Sales
My Home Services
07.2019 - 02.2020
Bilingual Customer Service Representative
State Farm
05.2018 - 04.2019
High School Diploma -
Chandler High School
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