Mildred Givens
Chicago,IL
Summary
Astute caregiver offering polished communication skills. Brings excellent organizational skills and over several years of job experience. Self-motivated and true team player.
Overview
14
14
years of professional experience
Work History
Customer Service Associate
Calumet City Car Wash
Calumet City, IL
02.2012 - 01.2022
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
Home Health Aide
Elite Care Management
Elk Grove Village, IL
02.2018 - 12.2021
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Followed nutritional plans to prepare optimal meals.
Education
High School Diploma -
Camille Street High School
Louisville, MS05.1970
Skills
- Calm and Professional Under Pressure
- Responding to Difficult Customers
- Understanding Customer Needs
Timeline
Home Health Aide
Elite Care Management
02.2018 - 12.2021
Customer Service Associate
Calumet City Car Wash
02.2012 - 01.2022
High School Diploma -
Camille Street High School