Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ignatious Mudyiwa

Harare

Summary

Experienced Product Manager specializing in digital payments, card product management, and financial services. Skilled in product strategy, lifecycle management, and regulatory compliance. Proven track record in product development, market analysis, and stakeholder engagement. Seeking a role to leverage expertise in driving innovation, product growth, and profitability within a forward-thinking financial services organization.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Product Manager

NMB Bank
01.2019 - Current
  • Lead product development and lifecycle management for Visa and MasterCard products, including creating roadmaps, prioritizing features, and ensuring alignment with customer needs and market trends
  • Develop and execute the product strategy to drive adoption, revenue growth, and maximize product performance metrics
  • Manage P&L analysis to support budgeting decisions, ensuring profitability while meeting regulatory and compliance standards
  • Coordinate with cross-functional teams (technology, compliance, and operations) to ensure product compliance with PCI DSS, AML, and KYC requirements
  • Key Achievements:
  • Achieved a 10% increase in user adoption through data-driven feature enhancements and prioritization
  • Successfully led the Visa BIN transition from 6-digit to 8-digit, enhancing customer experience and product security.

Product Manager

Multipay Solutions
01.2016 - 01.2019
  • Oversaw product lifecycle management for Visa, MasterCard, and UnionPay, from concept development to market launch, focusing on customer needs and market opportunities
  • Conducted competitive analysis and monitored market trends to identify product differentiation opportunities and improve user engagement
  • Developed go-to-market strategies and collaborated with marketing and compliance teams to support product launches and ensure regulatory alignment
  • Key Achievements:
  • Boosted product profitability by 15% through value-added features and targeted customer engagement initiatives
  • Pioneered transition of card products to contactless technology, responding to industry trends and increasing adoption.

Fraud Analyst

Multipay Solutions
01.2014 - 01.2016
  • Conducted fraud risk assessments and implemented fraud prevention strategies for retail network, reducing fraud risk across multiple product channels
  • Provided financial crime awareness training and supported proactive fraud management strategies to improve customer trust.

Fraud Operations Intern

Retail Bank
01.2012 - 01.2014
  • Assisted with fraud investigations and conducted fraud sampling across bank products; performed risk assessments and delivered fraud prevention training for new employees.

Education

Master of Business Administration (MBA) - Business Administration And Management

Midlands State University
Harare
2021

Bachelor of Commerce Honors - Financial Intelligence

Bindura University of Science Education
Bindura
11.2016

Skills

  • Product Strategy & Lifecycle Management
  • Roadmap Development & Feature Prioritization
  • Market Analysis & Competitive Research
  • P&L Analysis & Budgeting
  • Product Launches & Go-to-Market Strategy
  • Stakeholder Engagement & Cross-Functional Collaboration
  • Regulatory Compliance & Risk Management (PCI DSS, AML, KYC)
  • Pricing strategy
  • Payments Networks: Visa, MasterCard, UnionPay
  • Design thinking

Certification

SAFe Product Owner/Product Manager Certified Digital Finance Practitioner Certificate of Achievement – Fraud Prevention for Issuers and Acquirers, Visa and MasterCard

Timeline

Product Manager

NMB Bank
01.2019 - Current

Product Manager

Multipay Solutions
01.2016 - 01.2019

Fraud Analyst

Multipay Solutions
01.2014 - 01.2016

Fraud Operations Intern

Retail Bank
01.2012 - 01.2014
SAFe Product Owner/Product Manager Certified Digital Finance Practitioner Certificate of Achievement – Fraud Prevention for Issuers and Acquirers, Visa and MasterCard

Master of Business Administration (MBA) - Business Administration And Management

Midlands State University

Bachelor of Commerce Honors - Financial Intelligence

Bindura University of Science Education
Ignatious Mudyiwa