Results-driven Account Executive with extensive experience in sales, client relationship management, and business development. Proven ability to drive revenue growth by building strategic partnerships and delivering tailored solutions to commercial and residential clients. Skilled at managing the full sales cycle, exceeding targets, and creating exceptional customer experiences in competitive markets.
Overview
9
9
years of professional experience
Work History
Showroom Manager
Foscarini
New York, NY
04.2024 - 01.2026
Manage all aspects of showroom operations, including planning and executing promotional events, overseeing budgets, and maintaining accurate customer databases. Collaborate with the marketing team to design and implement strategic initiatives that drive engagement and revenue growth. Provide outstanding customer service by resolving inquiries and complaints promptly and professionally. Ensure the showroom adheres to company standards, delivering a visually compelling and welcoming environment for clients.
Studio Account Executive
Miller Knoll for Design Within Reach
New York, NY
09.2018 - 04.2024
Strategically foster and expand client relationships with the DWR brand through outreach and engagement within the local design community. Maintain extensive product and design knowledge, staying attuned to industry trends to provide expert guidance. Manage the full client lifecycle to consistently meet and exceed sales targets while facilitating a seamless and enriching client experience. Conduct in-home consultations and collaborate with trade professionals to deliver tailored solutions. Participate in team meetings, product training, and knowledge sharing to ensure ongoing professional development and mastery of DWR’s offerings. Uphold design and visual standards in the studio through effective merchandising practices. Address client needs and resolve issues with a focus on maintaining an exceptional experience. Actively contribute to a positive, collaborative team environment to support shared goals.
Design Associate
Miller Knoll for Herman Miller
New York, NY
02.2018 - 09.2018
Successfully achieved both personal and team sales goals through consistent performance and proactive sales strategies. Delivered an exceptional customer experience by building strong, lasting client relationships and offering tailored solutions to meet individual needs. Introduced the Herman Miller brand to new clients and trade professionals, expanding the client base and enhancing brand recognition. Fostered long-term connections by staying engaged with clients and providing expert guidance on product choices.
Sales Assistant
Miller Knoll for Design Within Reach
New York, NY
08.2017 - 02.2018
Support sales and enhance the client experience by managing orders, resolving delivery issues, and handling special requests. Assist in daily showroom operations, including maintaining inventory, marketing collateral, and ensuring accurate product information. Collaborate with Account Executives to expand the DWR brand’s presence in the local design community, assist with in-home consultations, and build relationships with trade professionals. Continuously improve product knowledge through training, and ensure timely follow-up on sales operations tasks for a smooth client experience.
Sales Consultant
Sunglass hut - Luxottica
New York, NY
12.2016 - 08.2017
Developed and executed sales plans aligned with company objectives, consistently achieving or exceeding individual sales targets by building emotional connections with customers. Utilized reporting tools to monitor performance and identify areas for improvement, strategically maximizing sales potential. Partnered closely with the Store/Center Manager to drive team performance and foster an environment focused on teamwork and talent retention. Created a motivational and inspiring workplace by encouraging development opportunities and supporting individual growth, as outlined in personal development plans. Maintained up-to-date knowledge of products, merchandise, and current fashion trends to provide exceptional service and stay ahead of market demands.
Education
Bachelor of Business Administration -
Rafael Belloso Chacin University
01-2013
Skills
Bilingual in English and Spanish with exceptional interpersonal, customer service, and communication abilities
Proven expertise in prioritizing tasks while maintaining a strategic perspective
Self-motivated and highly adaptable to fast-paced environments with minimal oversight
Team-oriented and results-driven with a strong aptitude for learning quickly
Accomplishments
Client Experience & Relationship Building
Built long-term relationships with high-value residential and commercial clients.
Languages
Spanish
Native or Bilingual
Timeline
Showroom Manager
Foscarini
04.2024 - 01.2026
Studio Account Executive
Miller Knoll for Design Within Reach
09.2018 - 04.2024
Design Associate
Miller Knoll for Herman Miller
02.2018 - 09.2018
Sales Assistant
Miller Knoll for Design Within Reach
08.2017 - 02.2018
Sales Consultant
Sunglass hut - Luxottica
12.2016 - 08.2017
Bachelor of Business Administration -
Rafael Belloso Chacin University
Cover Letter
To Whom It May Concern
With a strong background in managing showroom operations and delivering an exceptional client experience, I am confident in my ability to contribute to your team and ensure your showroom continues to be a key asset for the business.
Throughout my career, I have honed my skills in showroom management, from overseeing day-to-day operations to coordinating promotional events and maintaining an engaging, visually appealing environment. I thrive in high-energy, customer-focused environments and am adept at fostering lasting client relationships by offering personalized solutions that align with their needs.
In addition to my ability to create a welcoming and organized showroom, I bring a strong aptitude for working with internal teams to ensure inventory, budgeting, and sales processes run seamlessly. I have consistently demonstrated my ability to boost sales while maintaining a positive atmosphere, enhancing team morale, and supporting marketing efforts.
Thank you for considering my application. I look forward to the opportunity to discuss how my experience and passion for showroom management align with the needs of your team.