Efay Mensah
Hoffman Estates,IL
Summary
Dynamic insurance sales professional with proven success at American Family Insurance, excelling in client relationship building and consultative sales techniques. Skilled in cold calling and policy analysis, consistently achieving sales quotas while fostering trust with clients. Adept at negotiating contracts to deliver optimal coverage solutions tailored to individual needs. Getting comfortable and adjusting as a sales intern/assistant at Allstate while currently being on track to acquire the property and casualty license by February 2026.
Overview
5
5
years of professional experience
Work History
Insurance Sales Intern
AllState
03.2025 - Current
- Generated leads through cold-calling, networking and other outreach methods.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Conducted annual reviews of existing policies to update information.
- Responded to customer requests for products, services, and company information.
- Maintained up-to-date knowledge of product and service changes.
Insurance Sales Agent Assistant
American Family Insurance
08.2024 - 03.2025
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Negotiated contracts with clients to establish best coverage with lowest cost.
- Followed up promptly with interested clients to close sales.
- Generated quotes and proposals for clients to match individual needs.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
Sales Associate
Home Depot
07.2022 - 08.2024
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
Front End Associate
Walmart
07.2021 - 07.2022
- Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Science - Finance
William Rainey Harper College
Palatine, IL05-2027
High School Diploma -
William Fremd High School
Palatine, IL05-2020
Skills
- Cold calling
- Insurance regulations
- Client relationship building
- Policy analysis
- Contract review and analysis
- Insurance sales strategy
- Insurance sales
- Customer service
- Email marketing
- Sales quota achievement
- Policy adjustment
- Consultative sales techniques
Languages
English
Timeline
Insurance Sales Intern
AllState
03.2025 - Current
Insurance Sales Agent Assistant
American Family Insurance
08.2024 - 03.2025
Sales Associate
Home Depot
07.2022 - 08.2024
Front End Associate
Walmart
07.2021 - 07.2022
Associate of Science - Finance
William Rainey Harper College
High School Diploma -
William Fremd High School