Lluvia Vega
Houston
Summary
Make sure customers leave our office satisfied with all there questions answered. Make sure our deposits are in the correct amount and our petty cash is correct as well. Make sure our office goals are being reached.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Insurance Sales Agent
Fred Loya Insurance
Houston, TX
06.2020 - Current
- My position is to make sure customers start policies with us and to assist them with questions, payments, changes done to there policies.
Courtesy Booth Clerk
Fiesta
Houston, TX
02.2017 - 08.2019
- My position as a clerk was to help customers to cash there checks, make payments, cash/buy money orders, send money thru western union and also assist cashiers with there money in there registers.
Waitress
Taqueria Jalicienses
Houston
01.2014 - 01.2017
My responsibilities were to provide excellent customer service, taking food orders and following health/safety regulations.
Education
High school diploma -
Chavez High School
Houston, TX06-2018
Skills
- Customer complaint resolution
- Adaptability
- Microsoft Excel
- Customer service
- Organizational skills
- Cash handling
- Banking
- Upselling
- Underwriting
- Office management
- Cold Calling
- Spreadsheets
- Bilingual
- Fraud prevention and detection
- Data entry
- Attention to detail
- Correspondence management
- Cold calling
- Client retention
- Limited Lines License
- Traditional Notary Commission
Certification
- Limited Lines License
- Driver's License
- Traditional Notary Commission
- Medical Billing And Coding Certificate
Languages
Bilingual
Timeline
Insurance Sales Agent
Fred Loya Insurance
06.2020 - Current
Courtesy Booth Clerk
Fiesta
02.2017 - 08.2019
Waitress
Taqueria Jalicienses
01.2014 - 01.2017
High school diploma -
Chavez High School
Additional Information
I recently just got my Traditional Notary Commission and I have a Limited Lines License to sell car insurance. Last year I got my Medical and Billing Coding certificate. I'm also bilingual in spanish and english. I'm looking to grow in a company and gained experience I am very dedicated when I work somewhere I like to learn new things. I'm very loyal to the company I work with and I always meet the goals the company has. I have been with Fred Loya Insurance for over 6 years and I am looking for something new because I have accomplished all my goals and I want to continue to grow elsewhere.