Efemena Akpokurerie

Detail-oriented and analytical professional with experience in healthcare quality assurance and medical documentation review. Skilled in evaluating medical records for accuracy, completeness, and compliance with regulatory standards. Proficient in medical terminology, Microsoft Office, and case management tools, with a proven ability to collaborate with medical providers to resolve discrepancies. Adept at multitasking in deadline-driven environments, maintaining data integrity, and consistently meeting performance goals. Committed to delivering high-quality support in alignment with VA standards and protocols.

Data Entry Automation, Developed tools to streamline input of inventory data, increasing reporting accuracy. Support Documentation Optimization, Created digital templates and internal SOPs to reduce entry errors and support inconsistencies.

• 50+ WPM typing speed with high accuracy
• Strong attention to detail and process compliance
• Familiar with HIPAA-aligned environments and data privacy standards
• Experienced with electronic systems, data entry, and documentation
• Proficient in Microsoft Word, Excel, and internal ticketing platforms
• Highly dependable and self-motivated with excellent organizational skills