Efraim DelaMarck
Des Plaines,IL
Summary
Dynamic professional with a proven track record at G6 Hospitality, FPI Management, Uber, and Doordash, excelling in customer service and problem-solving. Recognized for enhancing team performance and driving profitability through strategic initiatives. Dependable and reliable, I foster strong relationships and maintain a positive attitude, ensuring exceptional experiences for clients and colleagues alike.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Delivery Driver
Uber/Doordash/Instacart
09.2020 - 12.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Maintained strong relationships with clients through proactive communication and personalized service.
Instructor of Music (Voice, Piano, Theory)
Takelessons.com
02.2012 - 08.2024
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
Traveling General Manager
G6 Hospitality
10.2019 - 03.2020
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Formulated policies and procedures to streamline operations during COVID 19 Pandemic
Community Director
FPI Management
07.2012 - 03.2015
- Was promoted 3 times during employment and selected to manage a new portfolio acquisition for an extremely important client.
- Carefully planned and executed several successful projects (i.e. New Parking Program, Exterior Cap X projects, multi-million dollar renovation, created Outreach Marketing program, etc.)
- Conducted regular property inspections, maintaining a high standard of cleanliness and safety throughout the community.
- Increased positive reputation management by keeping a constant open door to residents, encouraging their feedback and involvement in the community, hosting charitable functions such as food/toy drives, several resident appreciation events, and inviting positive feedback to be published online.
Education
Master of Music - Music
Northern Illinois University
Dekalb, Illinois05-2004
Bachelor of Arts - Music
Roosevelt University
Chicago, Illinois05-2002
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Dependable and reliable
- Problem-solving
- Safe driving
- Excellent communication
Accomplishments
5 star Uber driver and top tier Doordash Delivery driver due to acceptance and customer service ratings.
Certification
Valid real ID, drivers license, social security card, HS diploma, and college degree.
Languages
Spanish
Native or Bilingual
Timeline
Delivery Driver
Uber/Doordash/Instacart
09.2020 - 12.2024
Traveling General Manager
G6 Hospitality
10.2019 - 03.2020
Community Director
FPI Management
07.2012 - 03.2015
Instructor of Music (Voice, Piano, Theory)
Takelessons.com
02.2012 - 08.2024
Master of Music - Music
Northern Illinois University
Bachelor of Arts - Music
Roosevelt University
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