Efrain Hernandez
Conroe,TX
Summary
Effective Student committed to learning, developing skills in process operation and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Sunglass Hut At Macy's
08.2021 - 12.2023
- Created employee schedules to align coverage with forecasted demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed senior-level personnel working in marketing and sales capacities.
- Reviewed sales and gross profit report to assess company efficiency.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Sales Assistant
Sunglass Hut
08.2019 - 08.2021
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Presented professional image consistent with company's brand values.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Barista
Barnes & Noble
01.2019 - 03.2020
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Controlled line and crowd with quick, efficient service.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Marching Band Assistant
Conroe Highschool Band
08.2017 - 12.2018
- Wrote and arranged visuals for the show.
- Attended regular practices and private lessons to hone skills.
- Positioned members within groups to obtain balance among instrumental.
- Assigned and reviewed staff work in such areas as scoring, arranging and copying music.
- Resolved problems, improved operations and provided exceptional service.
Education
Associate of Science - Process Technology
Lonestar College
Kingwood, TX05.2023
Associate of Arts - Music Education
Lonestar College
The Woodlands, TX05.2021
High School Diploma -
Conroe High School
Conroe, TX2017
Skills
- Critical Thinking
- Encouraging Others
- Regulatory Knowledge
- Troubleshooting and Repair
- Mechanical Troubleshooting
- Housekeeping Skills
- Reading Comprehension
- Project Deadlines
- Technical Troubleshooting
- Maintenance Understanding
- Root Cause Analysis
- Maintaining Clean Work Areas
Accomplishments
- Awarded deans list for Lone star College The Woodlands for 19' and 20'.
- Awarded deans list for Lone Star College Kingwood for 22'.
- Currently competing in the national trouble shooting competition.
- Competed in Drum corps international finals for The Cadets drum and bugle corps and placed 6th in 17' and 18'.
- Performed at the University of Houston music hall for many music teachers/professors across Texas.
Timeline
Assistant Manager
Sunglass Hut At Macy's
08.2021 - 12.2023
Sales Assistant
Sunglass Hut
08.2019 - 08.2021
Barista
Barnes & Noble
01.2019 - 03.2020
Marching Band Assistant
Conroe Highschool Band
08.2017 - 12.2018
Associate of Science - Process Technology
Lonestar College
Associate of Arts - Music Education
Lonestar College
High School Diploma -
Conroe High School