Efren Alvarez Torres
Zoni Language Center Inc
Whitestone,NY
2
Languages
1
Certification
25
years of professional experience
Dynamic and customer-focused bartender with extensive experience in beverage preparation, guest service, and high-volume bar operations at a prestigious bar-restaurant and music venue in New York. Skilled in crafting alcoholic and non-alcoholic beverages, processing cash and POS transactions, maintaining a clean and organized bar environment, and delivering exceptional guest experiences in fast-paced settings. Recognized for strong communication, attention to detail, teamwork, and the ability to remain composed under pressure. Diverse professional background spanning hospitality, education, and food service, with a proven track record of building positive customer relationships, improving service efficiency, and contributing to business growth.
Work History
Bartender
5 Months- Managed bar inventory, restocked supplies, and monitored product levels to support uninterrupted service.
- Mixed classic and signature cocktails while maintaining consistent recipe execution and presentation standards.
- Recommended wine, beer, and spirits pairings based on guest preferences and menu selections.
- Coordinated with servers and kitchen staff to deliver timely drink orders during peak service periods.
Bartender
6 Months- Prepared and served alcoholic and non-alcoholic beverages according to customer requests.
- Delivered exceptional customer service in high-volume bar setting, enhancing guest experiences.
- Recommended drinks and menu items to enhance guest satisfaction.
- Took orders, processed payments, and managed cash transactions.
- Checked customer identification to ensure compliance with alcohol service regulations.
- Restocked beverages, garnishes, and bar supplies.
- Suggested personalized drink and menu item recommendations, increasing guest satisfaction and engagement.
- Collaborated with servers and kitchen staff to streamline service processes, ensuring timely and efficient operations.
ESL Teacher
1 Year 1 Month- Designed and delivered engaging, student-centered lessons focused on speaking, listening, reading, writing, and grammar.
- Designed and delivered engaging, student-centered lessons that improved speaking, listening, reading, writing, and grammar skills.
- Adapted teaching methods and materials to meet individual learner needs and learning styles.
- Created lesson plans aligned with CEFR standards and institutional curriculum.
- Conducted regular assessments to monitor progress and provided targeted feedback that facilitated student improvement.
- Integrated multimedia tools and real-life scenarios to enhance language acquisition and increase student engagement.
- Collaborated with fellow teachers and participated in training workshops to improve instructional practices.
- Maintained accurate records of student performance and attendance
- Led conversational English clubs to boost student confidence and fluency
Porter and Driver Management
10 Months- Oversaw daily distribution operations, managing porter and driver teams for accurate, on-time delivery of over 5,000 meals, enhancing service reliability.
- Manage fleet operations, including routine vehicle inspections and compliance with company safety and performance standards. Resolve delivery-related issues efficiently to maintain service quality and customer satisfaction.
- Supervised porters to maintain cleanliness standards and ensure compliance with DOHMH regulations, contributing to overall health and safety.
- Maintain a high level of operational efficiency while meeting strict health and safety guidelines.
Educational Manager
15 Years 7 Months- Delivered hybrid classes, combining the strengths of traditional and virtual learning environments to enhance student engagement and performance.
- Monitored student progress consistently, implementing interventions to support academic success.
- Established and enforced clear behavioral expectations, fostering a safe and inclusive learning environment.
- Provided mentorship and instructional support to classroom teachers, driving improvements in teaching strategies and student learning outcomes.
- Evaluated educational materials—including textbooks and software—for curriculum alignment and instructional effectiveness.
- Developed an online platform to foster collaboration and resource-sharing among faculty across multiple second-language centers.
- Provided mentorship and instructional support to classroom teachers, improving teaching strategies and enhancing student learning outcomes.
Bartender
4 Months- Delivered exceptional customer service in fast-paced restaurant and bar environment, enhancing guest satisfaction.
- Provided high-quality customer service in a fast-paced restaurant and bar environment.
- Took food and drink orders accurately and delivered them promptly.
- Ensured bar cleanliness and compliance with health and safety standards, promoting a safe and welcoming atmosphere.
- Maintained cleanliness of bar according to health and safety standards.
- Fostered positive relationships with guests, contributing to a memorable dining experience and repeat patronage.
Fireline Plumber for MTA
5 Months- Installed and repaired water, waste, soil, and vent pipe systems. Maintaining and repairing fire sprinkler system.
- Repaired and maintained high and low-pressure steam and condensate lines, ensuring operational reliability and system efficiency.
- Interpreted construction drawings and blueprints to guide plumbing installations and modifications, facilitating accurate project execution.
- Installed and repaired plumbing systems in subway, surface, and elevated stations.
Business Manager
5 Years 4 Months- Managed day-to-day business operations, scheduling resources, monitoring workflow, and ensuring timely deadline completion.
- Cultivated long-term client relationships through consistent communication and follow-up activities.
- Led development of policies, procedures, processes, systems, and controls to enhance operational effectiveness.
- Applied technology-driven, student-centered teaching methodologies.
Bartender
6 Months- Managed bar inventory, restocked supplies, and monitored product levels to support uninterrupted service.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Barback / Bartender
2 Years 1 Month- Engaging with customers, taking orders, and providing a positive experience at the bar.
- Engaged with customers, took orders, and ensured positive bar experiences.
- Using the point-of-sale (POS/TOAST) system to process customer orders.
- Monitored liquor levels and supplies to maintain uninterrupted service.
- Keeping track of liquor levels and other supplies to ensure they don't run out.
- Cleaned glassware, maintained bar cleanliness, and ensured a safe environment.
- Clearing dirty glasses, delivering drinks to tables, and sometimes helping with orders.
- Assisting with the setup of the bar before a shift and with closing procedures after service.
- Handling heavy lifting, such as cases of liquor and beer kegs.
English as a Second Language Teacher
5 Years 8 Months- Evaluated student work to assess progress and provided targeted suggestions for improvement.
- Prepared and administered written, oral, and performance assessments, assigning grades based on demonstrated proficiency.
- Prepared and administered written, oral and performance tests and issued grades in accordance with performance.
- Instructed students individually and in groups, employing diverse teaching methods to enhance understanding of English language skills.
English as a Second Language Teacher
11 Years 9 Months- Taught English as a Second Language (ESL), tailoring instruction to meet the diverse academic and professional needs of students across various majors and career paths.
- Evaluated and adapted teaching methodologies to align with students' learning styles, enhancing engagement and effectiveness.
- Guided development of curricula and syllabi with fellow educators, ensuring clarity and relevance to meet diverse student goals.
- Led the creation of customized ESL textbooks and learning materials, integrating real-life sources and authentic content to enhance the teaching-learning process.
- Refined instructional strategies based on feedback and observations, fostering a student-centered learning environment that improved academic outcomes.
English as a Second Language Teacher
6 Years 6 Months- Collaborated with teachers to design and implement innovative strategies for ESL instruction, enhancing student engagement and learning outcomes.
- Collaborated with other teachers to develop new strategies for teaching ESL courses.
- Facilitated communication between students and parents regarding classroom expectations and student progress, fostering a supportive learning environment.
- Mentored new teachers on effective ESL teaching methods, contributing to their professional development and classroom effectiveness.
Education
Certification - English Language Development
B.Ed. - Education
Skills
Business and Financial Management
Food and Beverages Management
Educational leadership
Leadership and Teamwork
Human Resources Management
Hospitality service expertise
Fluency in English and Spanish
Customer service expertise
Strong multitasking
Accomplishments
- Managed a team of 25 employees in a high-volume bar generating approximately $120,000 in monthly revenue, overseeing daily operations, staffing, customer service, and service quality.
- Created and developed original seasonal kosher signature cocktails, incorporating creativity, beverage expertise, and customer preferences to enhance the beverage program.
- Managed 30 employees, including drivers and maintenance personnel, coordinating daily operations, staffing, and service efficiency.
- Directed an English Language Institute at a Catholic University in Ecuador, overseeing program operations, staff coordination, student services, and the delivery of English-language education.
- Founded and operated an educational institute and cafeteria in Ecuador, managing day-to-day operations, personnel, customer service, and business activities.
- Earned academic scholarships to Kansas State University and the University of Oregon in recognition of academic achievement and potential.
Certification
TESOL CERTIFICATION, FOOD PROTECTION,, OSHA 40 HOURS,, MTA NYC TRANSIT TRACK SAFETY
LANGUAGES
English
Spanish
Timeline
Bartender
Cafe Premiata
05.2026 - CurrentRead More
Bartender
Prima Di Carne
04.2026 - CurrentRead More
ESL Teacher
Zoni Language Center Inc
09.2025 - CurrentRead More
Bartender
Brooklyn Oyster
12.2024 - 04.2025Read More
Porter and Driver Management
Little Green Gourmet
11.2024 - 09.2025Read More
Fireline Plumber for MTA
Rocco Mechanic
06.2024 - 11.2024Read More
Bartender
Down The Hatch
09.2021 - 03.2022Read More
Barback / Bartender
Arlene's Grocery
08.2019 - 09.2021Read More
Business Manager
Rockwood Music Hall
07.2019 - 11.2024Read More
English as a Second Language Teacher
Unidad Educativa Juan Bautista Vasquez
09.2013 - 05.2019Read More
Educational Manager
GO English Language Center
01.2010 - 08.2025Read More
English as a Second Language Teacher
Universidad Catolica de Cuenca
08.2007 - 05.2019Read More
English as a Second Language Teacher
Humberto Vicuna Novillo High School
09.2001 - 03.2008Read More
Kansas State University
Certification from English Language Development
Read More
Universidad Tecnica Particular De Loja
B.Ed. from Education
Read More
Personal Information
Title: Bartender