Efren Garcia
Ridgecrest,CA
Summary
Quality-driven and goal-focused with strong research, planning and problem-solving abilities. Gifted in being a technical knowledge base, organizing workflow and improving processes. Experienced Technical Assistant successful handling problems and determining optimal solutions. Good documentation and reporting skills with solid understanding of customer, team and vendor relations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Technical Assistant
Handyman Services of El Paso, Tx.
02.2022 - 07.2024
- Assisted in completing repair projects by providing timely and efficient support to my customers.
- Supported customer relations by providing clear communication regarding project updates and estimated completion times.
- Set up and configured desktop computers, peripherals and accounts, assigning appropriate security levels.
- Installed technical hardware and software in deskside support environment.
- Collaborated with cross-functional teams to develop innovative solutions for complex technical challenges, driving business growth.
School Maintenance Supervisor
Bridges Academy
09.2018 - 01.2022
- Optimized resource allocation by carefully tracking inventory levels of tools, materials, and equipment needed for maintenance tasks.
- Increased building safety by implementing regular inspections and addressing potential hazards promptly.
- Managed a team of maintenance technicians, providing ongoing training and support to ensure their success.
- Established strong relationships with vendors, leveraging these connections for priority service when urgent needs arose.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
Director of Sales
Express Locations LLC, T-Mobile
05.2007 - 08.2018
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Achieved regional sales targets through effective territory management and relationship building with key clients.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
Education
Studies in A + Software And Hardware Test - A+ Software And Hardware
CompTia
Online02-2022
High School Diploma -
Montwood High School
El Paso, TX05-1994
Skills
- Equipment management
- Logistics understanding
- Operations Support
- Research abilities
Languages
Spanish
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Technical Assistant
Handyman Services of El Paso, Tx.
02.2022 - 07.2024
School Maintenance Supervisor
Bridges Academy
09.2018 - 01.2022
Director of Sales
Express Locations LLC, T-Mobile
05.2007 - 08.2018
Studies in A + Software And Hardware Test - A+ Software And Hardware
CompTia
High School Diploma -
Montwood High School
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