Efren Reyes
Edinburg
Summary
Reliable and results-driven professional with strong customer service, sales, and leadership experience. Adaptable, bilingual, and highly motivated to contribute value and grow within a dynamic organization.
Overview
16
16
years of professional experience
2013
2013
years of post-secondary education
Work History
Loan Advisor
Discount Title Loans
Alamo
09.2025 - Current
- Advised clients on loan options and eligibility requirements.
- Processed loan applications and verified applicant information.
- Assisted customers in understanding loan terms and conditions.
- Reviewed financial documents for accuracy and completeness.
- Maintained organized records of client interactions and transactions.
- Prepared documents such as promissory notes, security agreements, and closing statements.
- Set up debt payment plans based on client credit, income and assets.
- Updated client account information and records in company databases.
Owner
Show infantil
Alamo
05.2010 - Current
- High-energy and charismatic performer
- Strong communication skills with children and adults
- Ability to engage and entertain diverse age groups
- Creative and playful personality
- Excellent stage presence and body language
- Strong improvisation skills during live events
- Patient, friendly, and empathetic with children
- Reliable, punctual, and professional
- Able to work under pressure in fast-paced environments
General Manager
Alamo wings inc
Alamo
03.2019 - 07.2025
- Directed daily operations to ensure efficient service and product quality.
- Managed staff scheduling to optimize workforce productivity and coverage.
- Implemented training programs for new employees to enhance skills and performance.
- Oversaw financial reporting processes to track expenses and revenue trends accurately.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Owner/Operator
Quesos victoria
Alamo
01.2015 - 05.2019
- Managed daily operations of a cheese production facility.
- Oversaw inventory management and supply chain logistics.
- Trained and supervised staff on production techniques and safety protocols.
- Developed relationships with local suppliers to ensure ingredient quality.
- Coordinated marketing efforts to promote cheese products in the community.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Negotiated contracts with clients for products or services rendered by the company.
- Collaborated with dispatch and supervisors to map out routes and schedules.
Education
VMHS
Mission, TXAssociate of Arts - Communications
South Texas College
McAllen, TXSkills
- Bilingual: Spanish & English
- Public Speaking & Voice Projection
- Shipping & Receiving Operation
- Route Planning & Deliveries
- Invoice & Documentation Handling
- Loan Processing & Documentation
- Payment Collections
- Store & Operations Management
- Inventory Control
- Cash Handling & Daily Reports
- Scheduling & Payroll Support
- Vendor & Supplier Coordination
Timeline
Loan Advisor
Discount Title Loans
09.2025 - Current
General Manager
Alamo wings inc
03.2019 - 07.2025
Owner/Operator
Quesos victoria
01.2015 - 05.2019
Owner
Show infantil
05.2010 - Current
VMHS
Associate of Arts - Communications
South Texas College