Summary
Overview
Work History
Education
Skills
Timeline
Generic

Egna Cristhela Perez

Kingsville,TX

Summary

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 9 years of experience. Highly effective and comfortable working with people at all levels in organization. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

13
13
years of professional experience
2
2
years of post-secondary education

Work History

Owner

Ranahan Clothing Company
05.2020 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Established foundational processes for business operations.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Manager of Operations

Chile Verde Mexican Food
03.2014 - 06.2016
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
  • Managed cross-functional teams for successful project completion and timely delivery.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.

Owner

Sanchez Delights
10.2011 - 01.2016
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

Education

Some College (No Degree) - Human Resources Management

Western Governors University
Lake City, Utah
08.2023 - 05.2025

GED -

Texas A&M
Kingsville, TX
08.2013

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Client Service
  • Marketing
  • Financial Management
  • Business Administration
  • Negotiation
  • Product branding
  • Financial Planning
  • Sales management
  • Customer Service
  • Scheduling

Timeline

Some College (No Degree) - Human Resources Management

Western Governors University
08.2023 - 05.2025

Owner

Ranahan Clothing Company
05.2020 - Current

Manager of Operations

Chile Verde Mexican Food
03.2014 - 06.2016

Owner

Sanchez Delights
10.2011 - 01.2016

GED -

Texas A&M

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Egna Cristhela Perez