EHIOSA ONI
West Hempstead,NY
Summary
Dedicated and adaptable professional with a strive to deliver well-rounded customer service. Known for excelling in communication and striving to learn/provide high quality results. I am currently seeking to apply my experience within a challenging but rewarding environment, where I can contribute effectively and grow professionally.
Professional hospitality expert with proven capability in managing high-volume events and ensuring guest satisfaction. Strong focus on teamwork and adaptability, consistently meeting dynamic service needs. Skilled in delivering exceptional service, handling guest requests, and maintaining polished and efficient dining experience. Reliable and results-driven, with knack for seamless coordination and attention to detail.
Overview
6
6
years of professional experience
Work History
Banquet Server
Garden City Hotel
06.2022 - Current
- Many years of experience within hospitality & customer service, allowing myself to execute good time management, leadership skills, and strong interpersonal skills
- Trusted by management to train new employees with their introduction to hospitality
- Maintains active listening and effective communication with individuals to result in assurance, confidence, and teamwork building in the work environment
Front Desk Receptionist
Adelphi University
06.2021 - 12.2023
- Executed problem solving skills to resolve customer/co-workers matters and concerns
- Maintained an organized, clean, and welcoming desk area for all inquiries
- Very efficient in computer literacy within the realm of Microsoft Word, Excel, Powerpoint, & Microsoft Office
Waitress/Bridal Attendant
The Inn at New Hyde Park
05.2019 - 05.2020
- Using positive social skills and supporting co-workers to maintain a collaborative and uplifting environment
- Uses critical thinking and problems solving to deliver well rounded customer service
Education
Bachelor Of Science - Healthcare Administration
Adelphi University
Skills
- Strong teamwork
- Time management
- Customer service
- Food service
- Adaptive problem solving
- Punctual and reliable
- Clear communication
- Performance improvement
- Team collaboration
Timeline
Banquet Server
Garden City Hotel
06.2022 - Current
Front Desk Receptionist
Adelphi University
06.2021 - 12.2023
Waitress/Bridal Attendant
The Inn at New Hyde Park
05.2019 - 05.2020
Bachelor Of Science - Healthcare Administration
Adelphi University
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