Ehisam Nasredein
Arlington,VA
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
UPS Customer Center
09.2021 - 09.2023
- #1 Leading rewards program sign-up associate in store.
- Assisted an Average of 50 Customers per day in finding or recommending item.
- Achieved an average of 150% of the sales goals for five consecutive months.
- Provided outstanding customer service, receiving a 97% in the customer feedback survey.
- Maintained accurate and attractive merchandise display to ensure strategic placement to drive up sales.
- Drove sales and processed payments.
- Assisted with inventory including receiving and stocking.
Sales Floor Associate
The Home Depot Inc
03.2021 - 04.2022
- Remained calm and poised in a high-stress, dynamic environment to promote service to customers and staff.
- Increased sales and customer satisfaction through personalized servicing.
- Generate new credit accounts and sales leads for all the installation programs.
Data Entry Intern
Habitat For Humanity
01.2020 - 02.2021
- Develop successful plans for clients using requirements such as scope, processes, alternative, and risk.
- Analyze Clients business requirements and processes through documents analysts, interviews and RTM.
- Communicate clients business requirements by constructing easy- to- understand data and process models and flow charts on Visio.
- Gather software requirements/business rules to ensure alignment with development team.
- Identify errors in client data to ensure accurate business requirements.
- Identify business trend and comprehensive management plan for each project and holding regular stakeholder meetings to keep all interested partied updated.
Education
Software Development Training -
Yearup, National Capital Region
Washington, DCAssociate Degree - Business Administration
Northern Virginia College
Alexandria, VA06.2022
Skills
- Business Development
- Analytical Skills
- Teamwork and Collaboration
- Strategic Planning
- Database Management
- Microsoft Office Suite
Certification
- Scrum Master
- Microsoft Excel
Timeline
Assistant Store Manager
UPS Customer Center
09.2021 - 09.2023
Sales Floor Associate
The Home Depot Inc
03.2021 - 04.2022
Data Entry Intern
Habitat For Humanity
01.2020 - 02.2021
Software Development Training -
Yearup, National Capital Region
Associate Degree - Business Administration
Northern Virginia College
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