Ehlam Zaidi
Watauga
Summary
Detail-oriented and results-driven professional with a bachelor's degree in Business Administration and experience as an assistant manager. Skilled in leadership, customer service, efficient problem solving, operations management, and team coordination to drive efficiency and productivity.
Overview
5
5
years of professional experience
Work History
Shift Lead
Walgreens
Fort Worth
08.2024 - 12.2026
- Resolved customer inquiries and issues to enhance satisfaction and retention.
- Coordinated team schedules to optimize shift coverage.
- Managed inventory levels and organized stock for efficiency.
- Collaborated with management on employee performance evaluations.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Delegated tasks to employees and monitored completion to maintain workflow and team accountability.
Assistant Manager
Smart City Marketing
Islamabad
08.2022 - 01.2024
- Assisted general manager in daily operations and strategic decision-making.
- Managed staff schedules to ensure operational efficiency.
- Oversaw resolution of customer issues to enhance service quality.
- Supported management of closed deals to maintain accurate records.
Leasing Consultant
Smart City Housing
Islamabad
07.2021 - 01.2022
- Conducted property tours while addressing inquiries about amenities and lease terms.
- Prepared leasing documents, ensuring compliance with regulations and company policies.
- Executed marketing strategies to promote available properties and attract prospective tenants.
- Managed incoming calls regarding units' availability, pricing information, and other inquiries.
Education
Bachelors of Business Administration -
International Islamic University
Islamabad06-2022
Skills
- Shift leadership
- Team Leadership
- Project Management
- Task delegation
- Inventory management
- Organization
- Time Management
- Customer service
- Critical thinking
Timeline
Shift Lead
Walgreens
08.2024 - 12.2026
Assistant Manager
Smart City Marketing
08.2022 - 01.2024
Leasing Consultant
Smart City Housing
07.2021 - 01.2022
Bachelors of Business Administration -
International Islamic University