Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Eh Roh Sein

Salt Lake City,UT

Summary

Dynamic security professional with a strong work ethic and proven reliability, previously with Unifi. Skilled in incident reporting and CCTV monitoring, I enhanced safety protocols and trained new officers, fostering a culture of excellence. Committed to maintaining a secure environment while delivering exceptional customer service and ensuring compliance with safety regulations.

Offering dependable and attentive approach, eager to learn and develop within security environment. Brings understanding of safety protocols and emergency response procedures, with skills in active surveillance and risk management. Ready to use and develop these skills in management role.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Security Officer

Unifi
03.2025 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Checked and verified photo identification prior to granting facility access.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Completed full building and grounds patrols to spot and investigate concerns.

Ramp Agent

Spirit
01.2025 - 08.2025
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 50 daily flights.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.

Forklift Operator

Amazon
07.2024 - 01.2025
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.

Forklift Operator

Old Dominion Freight
02.2024 - 07.2024
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
  • Communicated with floor managers to determine merchandise placement.
  • Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.

Supervisor/Trainer/Receiver

Nations Benifits
07.2023 - 03.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

Digital Shopper

Walmart
01.2023 - 05.2023
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Tracked substitutions and informed customers of changes.
  • Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.

Package Handler

Amazon
09.2022 - 01.2023
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.

Product Handler

Greater Omaha Packing Co
05.2022 - 09.2022
  • Reduced product damage occurrences through careful handling and adherence to safety protocols.
  • Utilized data analysis and tracking tools to monitor warehouse performance, identifying areas for improvement and implementing necessary changes.
  • Enhanced customer satisfaction by ensuring timely delivery of orders through effective coordination with logistics partners.
  • Assisted in the development of training materials for new product handlers, ensuring a comprehensive understanding of company procedures.
  • Contributed to a safe work environment by maintaining clean and organized workspaces, reducing potential hazards.

Education

Hunter High School
West Valley City, UT

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • Physical fitness
  • General security
  • Work ethic
  • Patrol operations
  • CCTV monitoring
  • Shift work experience
  • Workplace safety
  • Verbal and written communication
  • Reliability

Accomplishments

    I am a Eagle Scout - 2018

Certification

Forklift Certificates

Languages

English
Professional Working

Timeline

Security Officer

Unifi
03.2025 - Current

Ramp Agent

Spirit
01.2025 - 08.2025

Forklift Operator

Amazon
07.2024 - 01.2025

Forklift Operator

Old Dominion Freight
02.2024 - 07.2024

Supervisor/Trainer/Receiver

Nations Benifits
07.2023 - 03.2024

Digital Shopper

Walmart
01.2023 - 05.2023

Package Handler

Amazon
09.2022 - 01.2023

Product Handler

Greater Omaha Packing Co
05.2022 - 09.2022

Hunter High School