Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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EHSAN EIVAZNEJAD SAHZABI

JACKSONVILLE,FL

Summary

Law graduate who developed a deep passion for technology and computers after immigrating to the United States. I began learning about IT and have since honed skills in hardware, software, and networking. Certified in CompTIA A+, with strong leadership, troubleshooting, and project management abilities, eager to contribute technical expertise to support organizational success.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Supervisor of Refurbishment Technician Team

Early Upgrade
03.2024 - Current
  • Managed a team of 15 technicians responsible for refurbishing mobile phones and other electronic devices such as camera, game counsel, drone projectors and ...
  • Led troubleshooting efforts for hardware and software issues in mobile devices and other devices
  • Troubleshot and resolved computer issues for team members, ensuring smooth operational efficiency
  • Created and updated regular inventory reports and records.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Mentored junior staff members in their career development
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Coordinated the distribution of work among team members

Phone Refurbishment Technician

Early Upgrade
07.2023 - 02.2024
  • Performed detailed refurbishment of mobile phones such as iphone or android , ensuring all hardware and software components were functional
  • Troubleshot hardware and software issues, including common OS and security problems
  • Utilized variety of tools and diagnostic equipment to complete repairs.
  • Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
  • Completed all repair and maintenance activities promptly and to high quality standards.
  • Followed detailed repair and maintenance procedures for consumer products.

Driver

Genesis Business Management
02.2023 - 05.2023
  • Drive the company cars and
  • Achieved safe driving records by consistently following traffic rules and regulations.

Back of House Team Member

Chick-fil-A
06.2022 - 01.2023

Prepare the food.

  • Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
  • Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
  • Supported the training of new employees by sharing expertise on kitchen equipment usage, safety protocols, and dish preparation techniques.

Paralegal/Legal Assistant

Self-employeed
01.2014 - 01.2021
  • Assisted in drafting contracts proximity 4 contract per day, managing cases, and communicating with clients in a legal environment
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
  • Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
  • Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
  • Managed complex cases efficiently using specialized software programs designed for paralegal work to track information related to multiple parties over long periods of time.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Streamlined office processes through proficient use of Microsoft Office tools and software applications.

Education

Bachelor's Degree - Law

University of Damavand
09.2015

Skills

Contract Drafting: 5 years of experience
Microsoft Office: 10 years of experience

  • Windows
  • Network: Completed coursework
  • LPIC-1 & LPIC-2 (Linux Engineering): Completed coursework
  • understand the architecture of a Linux system;
  • Familiar with Linux command line, including common GNU and Unix commands;

Certification

  • CompTIA A+, Is the Industry Standard for Establishing a Career in IT, 4THLDN26PFV4179P
  • OSHA 30.


Languages

Persian
Native or Bilingual
Turkish
Limited Working
English
Professional Working

Timeline

Supervisor of Refurbishment Technician Team

Early Upgrade
03.2024 - Current

Phone Refurbishment Technician

Early Upgrade
07.2023 - 02.2024

Driver

Genesis Business Management
02.2023 - 05.2023

Back of House Team Member

Chick-fil-A
06.2022 - 01.2023

Paralegal/Legal Assistant

Self-employeed
01.2014 - 01.2021

Bachelor's Degree - Law

University of Damavand
EHSAN EIVAZNEJAD SAHZABI