Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic
Ehtisham Ahmad

Ehtisham Ahmad

Harrisburg,PA

Summary

Driven by a results-focused approach, I excelled at Luxury Perfume, enhancing customer satisfaction and product knowledge. My background in customer service and marketing, combined with problem-solving abilities and active listening, contributed to significant achievements. Skilled in critical thinking, I adeptly navigated diverse challenges, ensuring positive outcomes.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Shopee
10.2019 - 06.2024
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.

Interpreter

Refugee Resettlement Office
02.2019 - 01.2024

Marketing Manager

Luxury Perfume
10.2019 - 01.2024
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

High School Diploma -

The Wise School
Gujrat Pakistan

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Additional Information

I have been working as a volunteer in Ahmadiyya community and also interpreter for refugees family in cws Harrisburg Pennsylvania

Since march 2024 to sep 2024..

Languages

English ..Urdu..panjabi..Hindi..Malay
Full Professional

Timeline

Customer Service Representative

Shopee
10.2019 - 06.2024

Marketing Manager

Luxury Perfume
10.2019 - 01.2024

Interpreter

Refugee Resettlement Office
02.2019 - 01.2024

High School Diploma -

The Wise School
Ehtisham Ahmad