Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Eileen Akoto

Shrewsbury,Massachusetts

Summary

Legal professional ready to contribute effectively in demanding environment. Demonstrates strong research, analytical, and drafting skills with focus on achieving optimum results. Reliable team player who adapts seamlessly to changing needs, ensuring collaborative success. Adapt at managing multiple tasks while maintaining high standards of precision and professionalism.

Overview

8
8
years of professional experience

Work History

Legal Intern

United Nations Headquarters
07.2025 - 09.2025
  • Conducted legal research to support international law initiatives and policy development.
  • Drafted briefs and reports for intergovernmental meetings and negotiations.
  • Assisted in the preparation of position papers on human rights issues.
  • Collaborated with cross-functional teams to ensure compliance with UN regulations.
  • Performed legal and general research, drafting memoranda, and correspondence.
  • Sorted legal documents, filing and case materials in clear, orderly systems.
  • Supported senior attorneys in preparing for court appearances, improving case presentation and client representation.
  • Organized and maintained comprehensive legal library, ensuring attorneys had easy access to crucial resources and legal texts.
  • Participated in legal clinics, providing pro bono services that enhanced access to legal assistance for underserved communities.

Personal Assistant to the General Manager

Evergreen Centre
12.2022 - 04.2025
  • Coordinated schedules and travel arrangements for General Manager and executive team.
  • Managed communications between departments, ensuring timely dissemination of information.
  • Maintained confidential files and documents, upholding organizational standards for privacy.
  • Assisted in preparing presentations and reports, enhancing clarity and professionalism.
  • Scheduled meetings with stakeholders, optimizing time management for executive leadership.
  • Ensured timely delivery of reports, presentations, and proposals to support informed decision-making processes.
  • Filed paperwork and organized computer-based information.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Wrote reports, executive summaries and newsletters.

Case Manager Specialist

Spectrum Health Systems, Inc.
11.2020 - 10.2022
  • Coordinated care plans to address client needs and improve service delivery
  • Conducted comprehensive assessments to evaluate client eligibility for services
  • Developed and maintained collaborative relationships with community resources and stakeholders
  • Monitored progress of clients, adjusting interventions as necessary for optimal outcomes
  • Improved client outcomes by developing and implementing comprehensive case plans tailored to individual needs.
  • Provided crisis intervention and support during critical incidents involving clients or their families.
  • Managed high caseloads efficiently, prioritizing cases based on urgency and need.
  • Facilitated successful client transitions from institutional settings to community-based living environments.
  • Advocated for clients during meetings with service providers or legal representatives, promoting informed decision-making processes that respected individual autonomy and dignity.

Administrative Assistant

Community Health Link
10.2017 - 09.2020
  • Coordinated scheduling and appointments for healthcare staff and clients.
  • Managed patient records, ensuring accuracy and confidentiality compliance.
  • Developed and maintained filing systems to streamline document retrieval.
  • Assisted in preparing reports and presentations for team meetings.
  • Handled incoming communications, directing inquiries to appropriate personnel.
  • Implemented office procedures that improved workflow efficiency.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Education

Bachelor of Arts - Liberal Arts

University of Massachusetts, Lowell
Lowell, MA

Undergraduate Certificate - Paralegal Studies

University of Massachusetts, Lowell
Lowell, MA
07-2025

Skills

  • Legal research & Analysis
  • Policy development
  • Drafting briefs & Reviewing Legal Documents
  • Human rights advocacy
  • Document organization
  • Case File & Records Management
  • Trial Preparation and Support
  • Litigation Support and E-Filing
  • Attorney Support & Administrative Assistance
  • Workflow efficiency
  • Client communication
  • Schedule coordination
  • Communication coordination
  • Confidential file management
  • Presentation preparation
  • Case management
  • Compliance assurance

Languages

English
Full Professional

Interests

  • Participating in local clean-up initiatives
  • I enjoy helping others and giving back to the community
  • Youth Development Programs
  • Youth mentor, providing guidance and support to empower the next generation of leaders

Timeline

Legal Intern

United Nations Headquarters
07.2025 - 09.2025

Personal Assistant to the General Manager

Evergreen Centre
12.2022 - 04.2025

Case Manager Specialist

Spectrum Health Systems, Inc.
11.2020 - 10.2022

Administrative Assistant

Community Health Link
10.2017 - 09.2020

Bachelor of Arts - Liberal Arts

University of Massachusetts, Lowell

Undergraduate Certificate - Paralegal Studies

University of Massachusetts, Lowell
Eileen Akoto